Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,107 Reviews)
Open Ratings Snapshot
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product. 
(
141 out of 161
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Best phone I have owned
on June 14, 2026
Posted by: Twtwtw55
[This review was collected as part of a promotion.] Galaxy AI makes it super easy to search right from your home screen and the phone itself is so fast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on June 18, 2026
Posted by: yamile
[This review was collected as part of a promotion.] I have been using my Galaxy AI about 1 year. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on June 18, 2026
Posted by: AnitaBreak
[This review was collected as part of a promotion.] This phone does everything and more. With Galaxy AI the world is literally at your fingertips. We are a Samsung family and tell everyone to check them out.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Forced to restart it every time I power it down.
on June 18, 2026
Posted by: meMamaBair
[This review was collected as part of a promotion.] This Galaxy S series is annoying. When I power cycle it, if forces me to do a 2nd restart each and EVERY time. Hate it - very slow response. Lags and drags when doing important work.
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 22, 2026
Hey MeMamaBair, thank you for sharing your experience of your Samsung Galaxy S25 with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate of your device for faster speeds when doing important work. We have also provided a link to the Samsung Support Team to assist you with the experience you mention when powering your device, or if you continue to experience frustrations with the speed of your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S25
on June 18, 2026
Posted by: Rderamus01
[This review was collected as part of a promotion.] My Galaxy S25 was working great until the phone stop letting me sign-in on some of my accounts. These accounts (most of them) I can sign-in on my laptop, so I do know my passwords to these accounts.
I use my Galaxy S25 for texting, emailing, YouTube, checking my bank information, calendar, LinkedIn, Square, Calculator, and settings.
I
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 22, 2026
Hello Rderamus01, we appreciate your feedback on your Samsung Galaxy S25. We know how distressing it is when you are unable to use specific apps, and we would love to help you with this experience. We have provided a link to an article to help you with the apps not operating properly. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Android Phone
on June 18, 2026
Posted by: NC2022
[This review was collected as part of a promotion.] I am extremely satisfied with my Samsung Galaxy S25. The phone is fast, reliable, and packed with impressive features. The camera quality is outstanding, producing sharp and vibrant photos in all lighting conditions. Battery life easily lasts throughout the day, and the display is bright, crisp, and beautiful. The AI features are very helpful and make everyday tasks much easier. Overall, the Galaxy S25 exceeds my expectations and provides an excellent user experience. I highly recommend it to anyone looking for a premium smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my galaxy s 25
on June 18, 2026
Posted by: Ranlynn
[This review was collected as part of a promotion.] This phone is tough the first day I had it I ran it over and didn't even Crack my screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Galaxy that I love! The S25
on June 19, 2026
Posted by: GalaxyLover2526
[This review was collected as part of a promotion.] One of my favorite features of this phone is the Galaxy AI photos generator. I've been able to fix old photos from decades ago that needed a portion of the pictures erased or deleted. I also love that i have the options that allow me to bring back the earlier blinking light notifications & availability to change it multiple different colors. I love that I'm able to split the screens and watch movies, videos and text or do work at the same time. I also love how fast I'm able to navigate through different apps and tasks easily. So far my favorite Samsung Galaxy! Setting up the device was fast & easy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 5089-5096 of 5107 results 
<< 1 ... 635 636 637 638 639 >>