Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,107 Reviews)
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
4
Phone performance
on May 14, 2026
Posted by: Ooggii
[This review was collected as part of a promotion.] To be honest I got this phone a couple months ago and it's actually really good. The galaxy AI comes in handy when I take pictures. But what I like the most is Bixby. I really like when I want to play music and I just have to say "Hey Bixby, play my favorite Playlist" it already knows what app I use to stream music and I like it. I also like the fact that I can set up alarms and timers. Also the on screen galaxy AI comes in handy when I am scrolling on social media and I need assistance in terms of translation and finding cool clothes that I see online. The lone performance on games is amazing like when I play shooting games the graphics and fps stay consistent about 60 fps and it can also reach 120 fps, but the phone heats up a little bit which is understandable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative features and seamless
on May 14, 2026
Posted by: Issame
[This review was collected as part of a promotion.] I’ve been using my Samsung device primarily for streaming movies and gaming, and the experience has been top-tier. The display quality makes everything look incredibly vibrant, and it handles even the most demanding games without any lag.One of the standout aspects of this device is definitely the Galaxy AI. It has completely changed how I use the phone for work and school, especially with features like live translation and smart photo editing. It makes daily tasks feel much faster and more intuitive. Whether I’m multitasking between apps or just relaxing with some music, the battery life consistently keeps up with my busy schedule. Highly recommended for anyone looking for a powerful, all-in-one tech companion!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 review after owning for 6mos
on May 15, 2026
Posted by: MrsCrosby
[This review was collected as part of a promotion.] I've owned my Samsung Galaxy S25 for 6 months now, and here's my honest review:
This phone is awesome! I've owned Samsung Galaxy phones exclusively for over 13 years since they released the first one. Samsung makes extremely reliable phones. My Galaxy S10 lasted over 5 years, and that's why I picked S25 6mos ago. I use it for work, my daughter's school, streaming, and especially the AI. The Samsung AI is already installed on the phone and it's easy to use. I use Samsung AI daily almost, and I use it in place of a google search often times. I really like this phone because it's really fast, has a ton of storage, a crystal clear screen, and a good speaker. Earphones and charging block are not included with the phone purchase. A full charge will last me almost 2 days, sometimes more depending on how much I use my phone. Samsung doesn't install Samsung Messages (texting app) on the phones anymore- every phone now has Google Messages and that is what you have to use to send texts, and I don't like that at all. I was shocked that Samsung gave Google the text message feature on their phones. What a huge mistake. A lot of Samsung users hate this change. You can go on the Samsung app store and install the old messaging app if you want to. It's just something you should know about ahead of time.
When you buy a new Samsung phone, you can get EVERYTHING transferred from your old phone to your new phone, which is awesome!
I would recommend a Samsung Galaxy S25 to everyone I know!
This phone is awesome! I've owned Samsung Galaxy phones exclusively for over 13 years since they released the first one. Samsung makes extremely reliable phones. My Galaxy S10 lasted over 5 years, and that's why I picked S25 6mos ago. I use it for work, my daughter's school, streaming, and especially the AI. The Samsung AI is already installed on the phone and it's easy to use. I use Samsung AI daily almost, and I use it in place of a google search often times. I really like this phone because it's really fast, has a ton of storage, a crystal clear screen, and a good speaker. Earphones and charging block are not included with the phone purchase. A full charge will last me almost 2 days, sometimes more depending on how much I use my phone. Samsung doesn't install Samsung Messages (texting app) on the phones anymore- every phone now has Google Messages and that is what you have to use to send texts, and I don't like that at all. I was shocked that Samsung gave Google the text message feature on their phones. What a huge mistake. A lot of Samsung users hate this change. You can go on the Samsung app store and install the old messaging app if you want to. It's just something you should know about ahead of time.
When you buy a new Samsung phone, you can get EVERYTHING transferred from your old phone to your new phone, which is awesome!
I would recommend a Samsung Galaxy S25 to everyone I know!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the. Features
on May 15, 2026
Posted by: Starrfyre
[This review was collected as part of a promotion.] This is my 3rd Samsung phone, Love them. I use my phone for almost everything. The features are amazing including galaxy Ai. I am in college and used it often.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on May 15, 2026
Posted by: Love2read
[This review was collected as part of a promotion.] I use my phone for work, streaming and playing games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent build quality and daily performance
on May 15, 2026
Posted by: Samsupporter
[This review was collected as part of a promotion.] I have been using this product daily for a few weeks now. The build quality feels very premium and durable. It performs smoothly without any noticeable lag or stuttering during heavy use. The battery life easily lasts through a full day of normal activity. My only minor complaint is that the charging cable included in the box is a bit too short. Overall, it delivers exactly what it promises.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Durable, super fast, high tech
on May 16, 2026
Posted by: Idfa77
[This review was collected as part of a promotion.] There nothing that i cant ask my phone, with galaxy ai i can chat live and ask about anything on my screen its awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE GREATEST PRODUCT SAMSUNG HAS HAD
on May 16, 2026
Posted by: Ashliem
[This review was collected as part of a promotion.] My Samsung device helps me through the day with my routine and health and time management its the best product you guys have its not slow works great I will never purchase anything from any other company but Samsung
Value
5
Written by a customer while visiting Samsung US