Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,107 Reviews)
Rating breakdown 5,107 reviews
5 Stars
3,998
4 Stars
841
3 Stars
179
2 Stars
43
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Great phone
on May 13, 2026
Posted by: Cpalomares79
[This review was collected as part of a promotion.] Nice features and very nice phone overall. Enjoy it and lasts a very long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 14, 2026
Posted by: Rustylee77
[This review was collected as part of a promotion.] I love this phone! I have had it for almost a year. I haven't used all the features but I love it. I dont use the AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 14, 2026
Posted by: Rustylee77
[This review was collected as part of a promotion.] I love this phone! I have had it for almost a year. I haven't used all the features but I love it. I dont use the AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
s25 base model reveiw
on May 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Works amazing for me does every thing I need it to and more. The only problem i had was battery life with it being the base model and all.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phn Review Sweepstakes
on May 14, 2026
Posted by: Me1205
[This review was collected as part of a promotion.] I like the size, my color choice and thw features. I'm still learning things about the phone, even though I had it for awhile.
I use it a lil more for business now so the downloaded aps work well. I may need to upgrade, more space needed...
The Galaxy AI works good too, as stated-- still learning.
I do overall like Samsung phones and Samsung as a company.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 review!!!!
on May 14, 2026
Posted by: rross276
[This review was collected as part of a promotion.] Definitely an improvement from my s23. Doesn't crash and is fast!!!! Love the phone and it's AI assist!!!! Battery is still going great after almost 2 years of having this phone which is better than the last one!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Battery Life, Design, Features
on May 14, 2026
Posted by: ItsAtomicos
[This review was collected as part of a promotion.] I upgraded to the S25 from a S21 and boy was it an amazing upgrade. First off the battery life difference is light and day. While the battery life of the S21 isnt horrible it wasn't getting me through the entire day, now the S25 does it incredibly. It also helps that battery efficiency is just straight up better on performance intensive apps like mobile gaming. Apart from the battery life I also am a huge fan of the design of the S25 I like the separated camera rings and I'm partial to the thick ring look. The Galaxy AI features are also very useful, I use the circle/highlight to search constantly as it's convenient and quicker than typing a whole search. I also absolutely loved the inclusion of a log format for footage, as an editor and colorist myself it's an amazing addition and makes using my phone for video even better!
An amazing phone in a great size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
eh it's ok
on May 14, 2026
Posted by: sutable
[This review was collected as part of a promotion.] eh it's ok I guess but it's no mortola which I prefer
Value
2
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Sutable, we appreciate you sharing your experience of your Samsung Galaxy S25 with us. We know changing manufacturers and operating systems can come with a learning curve, and cause frustration during inital usage. We have provided links to the complete manual and Samsung Support Team to assist you with the exploration and alignment of your device to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US