Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,192 Reviews)
Rating breakdown 5,192 reviews
5 Stars
4,061
4 Stars
855
3 Stars
186
2 Stars
44
1 Star
46
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 256GB (Unlocked) - Silver Shadow
Customer Rating
5
First phone I really love
on July 29, 2025
Posted by: JustMe
[This review was collected as part of a promotion.] I upgraded from a Galaxy S10e. I really like a smaller phone so this one fit the bill. There are not that many small ones out there. I finally have a phone where my fingerprint works. One of the things I found helpful is to follow some of the tips and tricks and first things to do from youTube videos. I have been playing around with the Galaxy AI and it's been fun but I can tell that I haven't unlocked all its features yet. The one thing that I miss the most is expandable memory . I was shocked that I couldn't bring my SD card over.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on July 29, 2025
Posted by: Mommy2conner
[This review was collected as part of a promotion.] Love all the features this phone has compared to my prior phone, which, now I'm realizing was not near as nice as this one. Made well, functions are easy to learn.
Overall, very pleased!
Overall, very pleased!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very durable and has great features.
on July 29, 2025
Posted by: Bestowalmedal
[This review was collected as part of a promotion.] I've used this device for a variety of different things including gaming and even taking videos/pictures. Galaxy AI has helped in so many areas by fixing a blur or even something that shouldn't be in the picture. This newer feature is so beneficial but the only thing I would change is the watermark. Throughout my usage of this device I have never once had an issue with gaming performance or lag. I use this device everyday and could not imagine life without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Versatile
on July 29, 2025
Posted by: Shogun
[This review was collected as part of a promotion.] This device has a lot of great customizable options overall. Battery life is long lasting. Got offered Gemini pro for 6 months and have been enjoying it for day to day work and fast searching. Highly suggest giving this device a shot!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Small,Powerful,Lightweight.
on July 29, 2025
Posted by: Cocosim
[This review was collected as part of a promotion.] It's kinda impressive for this phone because I was awesome by size which really convenient,super lightweight also the picture from this phone is stunning even in the night time.
Recommended for who want lightweight phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my switch back
on July 29, 2025
Posted by: Gerkan
[This review was collected as part of a promotion.] Great design, many improvements since my last s20 model I had. Processor is blazing fast and I enjoy the long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has many great features
on July 29, 2025
Posted by: JustJenn84
[This review was collected as part of a promotion.] To start the Galaxy S25 is small and has a sleak design. There are great features from Galaxy AI all the way to the multiple themes, there really is something for everyone. I use my Galaxy S25 for every day things like Facebook, Snapchat, and other social media platforms. It also helps me keep track of purchases and subscriptions. I can set reminders and also set different modes and routines. It really has everything I could ask for including the wireless charging and long battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Used to a larger phone
on July 29, 2025
Posted by: Texasrose
[This review was collected as part of a promotion.] Still trying to figure out the AI.
I didn't realize this phone is so small. I'm so used to a phone with a S pen. The phone takes great photos.
I didn't realize this phone is so small. I'm so used to a phone with a S pen. The phone takes great photos.
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Hi Texasrose, we appreciate your feedback on your Samsung Galaxy S25. We understand that integrating the new features of Galaxy AI in to your usage can take time, and we would love to assist you. We have provided a link to the complete manual for your device to assist you with these features, and to the Samsung Support Team to answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US