Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,338 Reviews)
Rating breakdown 2,338 reviews
5 Stars
1,754
4 Stars
313
3 Stars
96
2 Stars
61
1 Star
114
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
the best refrigerator I could wish for!
on January 29, 2021
Posted by: nanseeface
[This review was collected as part of a promotion.] we have friends who bought this unit with a freezer unit to match. They were so happy with their purchase that we bought one for our renovated "new" house. Love, love it. We are building a house and are going to order this unit one again. It you are taller you will love this for easy organizing and placement of groceries!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 29, 2021
Hi, Nanseeface!
Thanks for reaching out with your feedback! We're glad you (and you friends with the pair) are enjoying your new fridge! It's a beautiful addition to any modern-style kitchen and ensures you'll never run out of storage space. Don't forget to check out the internal water dispenser; our sleekest design yet!
Best,
Ashton
Thanks for reaching out with your feedback! We're glad you (and you friends with the pair) are enjoying your new fridge! It's a beautiful addition to any modern-style kitchen and ensures you'll never run out of storage space. Don't forget to check out the internal water dispenser; our sleekest design yet!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the lights!
on June 3, 2021
Posted by: Pagehs
[This review was collected as part of a promotion.] We have been waiting for this appliance for 7 months. Our builder was unable to source it, so we found one ourselves. It’s wonderful! We like the shelves being a little more shallow than conventional refrigerators, and that with the nice, bright lighting ensures that you never have any “lost” food. It’s quiet, and the cold water feature works like a dream. A beautiful finish to our kitchen. Hopefully, it will run for many years.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , June 11, 2021
Hi there, Pagehs! We value your feedback. We’re glad to hear you are loving all the features of your new refrigerator. We’re confident it will bring your family joy for years to come. If you need anything, please know we are here to help! ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
1
This is a MESS
on July 3, 2021
Posted by: Boulder 2021
[This review was collected as part of a promotion.] Waited months for this column fridge. Finally received it...No crisper shelf, so no crisper! Plus, the internal cold water dispenser is plugged. Waiting on the crisper shelf and repairs to water system. Pay this much for a product you expect it to be right when delivered...No positive comments till the fridge is fixed!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 7, 2021
We want to thank you for being so patient while waiting on the delivery of your new appliances. We understand this did create a great inconvenience to you and your home. Please accept our apologies for the crisper shelf not being delivered with the refrigerator and the water line needs. Should these concerns not be resolved quickly, please reach out to us directly.
Our team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Our team may be reached via Live Chat on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
New and doesn’t work
on July 18, 2021
Posted by: Unhappy and never again
We bought an entire kitchen of Frigidaire products. Just got new refrigerator and it doesn’t cool. And yep - we have to find someone to fix it. Do not buy. Also come dented and inside cracked
Response from frigidaire.comBy Kiara, Online Outreach Specialist, July 19, 2021
Hello there! Thank you for your review and welcome to the Frigidaire family. This is not the experience we want you to have with your new appliance. It appears that there may have been an issue with the transportation of the refrigerator which is causing these issues. I am sending you an email so that I can work with you to reach a resolution. Hopefully, you give us a chance to make things right. Best regards, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Can't say if we love it yet but we want to
on August 1, 2021
Posted by: jeanne3boys
[This review was collected as part of a promotion.] Our first one lasted 30 days before it died and was not replaceable or repairable because of lack of parts and stock. We waited 6 months and finally received our replacement 2 weeks ago. If it lasts past 30 days I will be happy because we want to love it. It is exactly what we wanted but we just need the quality to stand up to the cost. Living out of a garage fridge with 3 boys and a husband makes life challenging and frustrating so I pray this one lasts for years to come.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Fridge Leaked and ruined my floors
on August 21, 2021
Posted by: clintblack1
[This review was collected as part of a promotion.] The fridge is fine except there was a cracked hose inside the unit that leaked onto my floor for a month before we noticed the wood floor warping from the water.
Response from frigidaire.comBy Online Outreach Specialist, August 23, 2021
Hey, clintblack1! We're sorry to hear that you've had this experience with your refrigerator and thanks for bringing this to our attention.
Upon review of the information that you've provided to us, we see that you're scheduled for service on 8/23/2021 to resolve your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Upon review of the information that you've provided to us, we see that you're scheduled for service on 8/23/2021 to resolve your concerns. If this does not resolve your issues, we’re here to help. Feel free to chat with us online at www.frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
No light
on January 14, 2022
Posted by: bridget50
Came to my house in August. Light doesn’t work has not been taking care of yet. Hours n hours on the phone with warranty. Love Frig but no light is sooo frustrating.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , January 17, 2022
We are disappointed to learn your concerns regarding the refrigerator light not working haven't been addressed. We have sent you an email to gather more details so we can assist with this matter. Please respond at your earliest convenience. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Refrigerator
on July 31, 2022
Posted by: Roadwarrior9000
[This review was collected as part of a promotion.] We replaced our 20yr old appliances with this side by side full size refrigerator and freezer and added a trim kit to make it look like subzero. It not only looks awesome but works awesome as well. Great features and so much room. Love it The exact same freezer is the same. Best decision we made was going with these Frigidaire
Written by a customer while visiting frigidaire.com