Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,371 Reviews)
Rating breakdown 2,371 reviews
5 Stars
1,778
4 Stars
319
3 Stars
97
2 Stars
61
1 Star
116
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Love the space
on May 30, 2026
Posted by: Combo Set
[This review was collected as part of a promotion.] We like to entertain, so we decided to remove our pantry and add a full freezer and refrigerator. Our friends at Bloom Brothers recommended this model we love them!
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 2, 2026
We’re really glad to hear you’re enjoying your Frigidaire refrigerator and freezer setup! It sounds like it’s been a great fit for your entertaining needs and that the extra space is really working well for your home—that kind of flexibility makes a big difference when hosting.
We also appreciate you sharing how you came across the recommendation. It’s always great to hear when the appliance fits into a space and lifestyle so seamlessly.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
We also appreciate you sharing how you came across the recommendation. It’s always great to hear when the appliance fits into a space and lifestyle so seamlessly.
If you ever need assistance or have questions down the line, you can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken freezer and ice maker
on May 31, 2026
Posted by: TRASHfreezer
Same as every other bad review on here, nothing but problems, freezer is 4 years old and is broke and un-repairable. Ice maker has an internal line frozen and is inaccessible therefore unit is junk. Wrecked our floors and trim boards due to leaking all over the floor. The fridge has already been serviced multiple times as well. Thankfully we bought a 5 year extended warranty and I’d assume get a new freezer when they finally finish screwing around with their “report” and “review” LOL if you haven’t bought this unit yet , You better listen to all the bad reviews and find another brand!!!!!!! Even if I get a replacement with my warranty I’ll just be getting another one of their flawed design units that will be breaking down in no time again. BUY a different brand.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 1, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced with your freezer and refrigerator, including the ice maker concerns, water leakage, and the inconvenience caused by multiple service visits. We understand how frustrating and disappointing this experience has been.
We appreciate you taking the time to share your concerns and experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your concerns and experience.
For further assistance or support, please connect with us through live chat at Frigidaire.com or call 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2026
Posted by: Brandi H
[This review was collected as part of a promotion.] Great Refrigerator with lots of Space
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hello, Brandi H. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com