Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,362 Reviews)
Rating breakdown 2,362 reviews
5 Stars
1,773
4 Stars
317
3 Stars
96
2 Stars
61
1 Star
115
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Do not Buy
on April 28, 2026
Posted by: Pmartin
I Bought this refrigerator a year ago, and it has been a bad decision and a terrible experience. I've had repeated issues with the door, the fans, and the control board. the producto is unreliable and not worth the money. I'm no longer using it and its now sitting in my garage
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 1, 2026
Hi Pmartin!
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
We’re truly sorry to hear about your experience, and we completely understand how frustrating and disappointing it must be to invest in a refrigerator only to face repeated issues with the door, fans, and control board. We sincerely apologize for the trouble and inconvenience this has caused.
While we have not been able to locate any previous communication from you in our system, please know that we are still here and would truly like the opportunity to help. Please connect with us through Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
2nd one (moved homes) and love it!
on May 4, 2026
Posted by: Angela 2024
[This review was collected as part of a promotion.] I moved away from my original and redesigned my new kitchen with this Freezer and Fridge. I love the way it looks like one unit with the trim kit and the ice maker is a dream!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 6, 2026
Hi Angela 2024!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator and freezer. We’re truly delighted to hear about your new kitchen redesign and that our appliances are playing a central role in bringing your vision together.
It’s wonderful to know that the built-in look with the trim kit is giving you that seamless, unified appearance you were hoping for, and that the ice maker has been such a standout feature for your daily convenience. We’re especially glad to hear that both design and functionality are meeting your expectations.
Your experience highlights exactly what we strive for—appliances that not only perform well but also elevate the look and feel of your home.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 5, 2026
Posted by: Red15678
[This review was collected as part of a promotion.] This refrigerator does not disappoint! Tons of room and great shelf adjustments!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 7, 2026
Hi Red15678!
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We are thrilled to hear that it has been a great fit for your needs and that you are enjoying the spacious interior.
It’s wonderful to know that the adjustable shelving has added to your convenience and made it easier to organize your food and beverages. We design our appliances with flexibility and everyday usability in mind, so your comments are truly appreciated.
Thank you again for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire refrigerator. We are thrilled to hear that it has been a great fit for your needs and that you are enjoying the spacious interior.
It’s wonderful to know that the adjustable shelving has added to your convenience and made it easier to organize your food and beverages. We design our appliances with flexibility and everyday usability in mind, so your comments are truly appreciated.
Thank you again for choosing Frigidaire. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 6, 2026
Posted by: Bob4889
[This review was collected as part of a promotion.] Works and looks great. Storage space inside is amazing. Holds more than you will expect.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 7, 2026
Good day, Bob4889! Thank you for your feedback! We’re glad to hear that you’re enjoying both the look and performance of your unit, and that the storage space has exceeded your expectations.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 13, 2026
Posted by: ChrisD13
[This review was collected as part of a promotion.] Couldn’t be happier with the appliance. Great look inside and out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2026
Hi there. Thank you for your feedback! We’re thrilled to hear you’re so happy with your appliance and its design inside and out. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge
on May 13, 2026
Posted by: Judge rb
[This review was collected as part of a promotion.] Overall my first impression was this thing is huge! But where is the water dispenser? We finally found it and now i love this unit. Lots of space both the fridge and the freezer.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 15, 2026
Hi Judge rb!
Thank you for taking the time to share your first impressions of your Frigidaire refrigerator. We’re glad to hear that, despite the initial surprise with the size and locating the water dispenser, you’re now enjoying the unit.
It’s wonderful to know that you’re pleased with the spacious design in both the refrigerator and freezer compartments. Your feedback is truly appreciated and helps us continue improving the user experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your first impressions of your Frigidaire refrigerator. We’re glad to hear that, despite the initial surprise with the size and locating the water dispenser, you’re now enjoying the unit.
It’s wonderful to know that you’re pleased with the spacious design in both the refrigerator and freezer compartments. Your feedback is truly appreciated and helps us continue improving the user experience.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 15, 2026
Posted by: V225
[This review was collected as part of a promotion.] Absolutely a beautiful appliance. When you walk into kitchen, all you say is WOW!!!!
Response from frigidaire.comBy Angel, Online Outreach Specialists, May 18, 2026
Hi, V225! Thank you for sharing your feedback on your Frigidaire single-door freezer! We’re delighted to hear that you find it so beautiful and that it makes such a great impression in your kitchen. It’s wonderful knowing it brings that “wow” factor while also meeting your needs. We truly appreciate you choosing Frigidaire and being part of our family.
If you ever need assistance or have any questions, please feel free to reach out via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. -Angel
If you ever need assistance or have any questions, please feel free to reach out via Live Chat at Frigidaire or call us at 1-800-374-4432 Monday–Friday, 8:30 am–8 pm EST. We’re always here to help. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 16, 2026
Posted by: Jaywalker
[This review was collected as part of a promotion.] Only had a few weeks but so far so good
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 19, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear your refrigerator has been performing well so far and that you’re happy with it after the first few weeks. We appreciate you taking the time to share your experience. If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com