Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,338 Reviews)
Rating breakdown 2,338 reviews
5 Stars
1,754
4 Stars
313
3 Stars
96
2 Stars
61
1 Star
114
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
3
So far so good
on January 5, 2026
Posted by: DonJames
[This review was collected as part of a promotion.] Really disappointed with the door storage.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 6, 2026
Hi Don James, thank you for your feedback — we’re sorry to hear you’re disappointed with the door storage on your Frigidaire model FPRU19F8WF. We understand how important usable storage space is in a refrigerator, and we appreciate you bringing this to our attention. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.com, or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET, and Saturday 9am – 6pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacemetn
on January 5, 2026
Posted by: Meyre
[This review was collected as part of a promotion.] Bought to replace old freezer
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 7, 2026
Thank you for sharing, Meyre! We’re glad you chose a Frigidaire to replace your old freezer and hope it’s meeting your needs so far. If you ever have questions or need assistance, we’re always here to help. You can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Professional Series
on January 5, 2026
Posted by: Nanawillsew
[This review was collected as part of a promotion.] I like that it is easy accessible to all items. Not too deep.
Response from frigidaire.comBy Rox, Online Outreach Specialist, January 6, 2026
Hello, Nanawillsew! We’re glad to hear you’re enjoying your Professional Series appliance! It’s great that the accessibility and depth are working well for you. If you ever have questions or need assistance, we’re always here to help. You can reach us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire!
–Rox
Thank you for choosing Frigidaire!
–Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Big & Open Fridge
on January 11, 2026
Posted by: Randy0327
[This review was collected as part of a promotion.] This fridge has all the space for your essentials and looks sleek. I get compliments about it all the time!
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 13, 2026
Thank you for sharing your feedback, Randy0327! We’re delighted to hear that your fridge offers plenty of space and a sleek design, and that it’s receiving compliments. We’re glad it’s making a great impression in your home!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire
on January 11, 2026
Posted by: grizzly2279
[This review was collected as part of a promotion.] We are extremely pleased with our new freezer and refrigerator. The color is beautiful, the small square ice is a great feature, and the storage space is excellent. The built-in rollers make positioning and moving the unit much easier. We replaced a Kenmore Elite and are very happy with our decision.
Response from frigidaire.comBy Chris, Online Outreach Specialist, January 12, 2026
Thank you for sharing your experience! We’re so glad to hear that you’re enjoying your new refrigerator and freezer, from the ice features to the storage space and easy mobility. It’s great to know that your upgrade from the Kenmore Elite has been a satisfying one! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Fridge
on January 12, 2026
Posted by: Sid2026
[This review was collected as part of a promotion.] Width is huge but then then depth is not.
Response from frigidaire.comBy Reed, Online Outreach Specialist, January 13, 2026
Hi there! Thank you for sharing your thoughts on your single door refrigerator. We’re glad you like the width, and we appreciate your feedback regarding the depth — your input helps us understand what matters most to our consumers.
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
If you have any questions or need assistance with your appliance, feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. We’re always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Professional Freezer
on January 18, 2026
Posted by: MaxR
[This review was collected as part of a promotion.] Replaced defective freezer. Icemaker water line leaked and damaged hardwood floors. Hoping replacement unit does not have same issue...
Response from frigidaire.comBy Maico, Online Outreach Specialist, January 20, 2026
Good day, MaxR! Thank you for sharing your experience. We’re very sorry to hear about the issue with your previous freezer and the damage it caused. We understand how frustrating this must have been and truly hope your replacement unit performs flawlessly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer pain
on January 20, 2026
Posted by: DonJames
[This review was collected as part of a promotion.] After receiving 2 damaged freezers, I finally got one. The pairing directions are poor at best. The threads strip easily. The directions for the ice maker water hook up are wrong. Overall installation sucks.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 22, 2026
Hi there. We’re really sorry for how frustrating this experience has been, especially after receiving damaged units and running into installation issues—that’s not what we want for our customers. Please reach out to our Customer Care team so we can help make this right at 1-800-374-4432, available Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or connect with us via live chat on our website for faster assistance.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com