Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,338 Reviews)
Rating breakdown 2,338 reviews
5 Stars
1,754
4 Stars
313
3 Stars
96
2 Stars
61
1 Star
114
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Magical appliance
on February 4, 2022
Posted by: GinatheNurse
[This review was collected as part of a promotion.] We ordered the “twins” for our newly built home. We are still waiting for the trim kit to complete the look but we are very happy with the function of both units. We heard a hum the first week or so but now it’s silent. Excellent, pretty, spacious.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, GinatheNurse!
Thanks for sharing your experience! It's great to hear the twins are working so well for you. I'm sure they'll look even better once the trim kit is installed! Your feedback is much appreciated.
Best,
Ashton
Thanks for sharing your experience! It's great to hear the twins are working so well for you. I'm sure they'll look even better once the trim kit is installed! Your feedback is much appreciated.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer review
on February 8, 2022
Posted by: Ddddddsssssshhhhhh
[This review was collected as part of a promotion.] Interior space, lighting and ice maker exceed expectations.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 10, 2022
Posted by: Winslow
[This review was collected as part of a promotion.] Excellent refrigerator and freezer duo. Only problem so far - bottom trip will not set properly & falls to floor.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Winslow!
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're glad to hear you're loving your new fridge! Are you having trouble with one of the drawers or door bins? We would recommend checking the part for any damage or warping to narrow down where the issue is. We'd be happy to assist with a resolution! Feel free to reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
FPFU19F8WF Freezer
on February 14, 2022
Posted by: Kelly3536
[This review was collected as part of a promotion.] Item looks real good. I've had mine for over one year. I had problems with a loud vibration noise after two weeks. Numerous repair attempts (4 or 5) and the noise keeps returning. I've requested a replacement/new freezer, Frigidaire refuses to replace it. I was required to purchase an extended warranty to ensure the freezer keeps getting serviced. If you looking for a good looking noise free freezer look elsewhere.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, February 15, 2022
Thank you for reaching out, Kelly3536! We’re saddened to learn of your experiences with the refrigerator and the services received. We’d like to communicate with you through email to gather more information. Please respond at your convenience! -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 14, 2022
Posted by: Charletta
[This review was collected as part of a promotion.] Everything was fine but a piece in the icemaker broke off and waiting on getting it replaced. Hopefully it will be an easy fix.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on February 18, 2022
Posted by: Wendy246
[This review was collected as part of a promotion.] This is the perfect size. Holds a lot of stuff but I will never lose the pickle jar in the back! I love it!
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Wendy246!
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
They look great! We're glad to hear you're able to make the most of the highly visible storage space. Thanks so much for your feedback!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Convenience and style
on February 18, 2022
Posted by: Kaji
[This review was collected as part of a promotion.] Nice to have a larger space to make organization easier. I wish there was a lip on the shelves to prevent items from falling off. Also, if the water access was available on the outside you wouldn’t have to open the door and evacuate the cold.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 18, 2022
Posted by: Julie5112
[This review was collected as part of a promotion.] I love my freezer and refrigerator. Lots of space and you can see everything inside.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 3, 2022
Hi, Julie5112!
It's wonderful to hear from you about your experience! We're glad that the open storage space in the fridge and freezer twins is working so well for you. They look gorgeous in your photo!
Best,
Ashton
It's wonderful to hear from you about your experience! We're glad that the open storage space in the fridge and freezer twins is working so well for you. They look gorgeous in your photo!
Best,
Ashton
Written by a customer while visiting frigidaire.com