Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,371 Reviews)
Rating breakdown 2,371 reviews
5 Stars
1,778
4 Stars
319
3 Stars
97
2 Stars
61
1 Star
116
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
It's DANGEROUS
on July 9, 2023
Posted by: Damaged byThis
It's ok. But two MAJOR flaws: the small drawer falls out onto your feet when you try to pull it out - we've been to the urgent care twice with foot injuries.
and TWO: The DAMNED Freezer door is SHARP and sticks out way to far. When you get things out of the fridge below the freezer, it's hard to get out of its way, the design is so bad. and today, for the hundredth time since we got it, someone got hit on the head very badly - we're on the way to Urgent Care again. If this one is bad, the company will be hearing about it. We're also going to complain to our state attorney general's office on this: products this unsafe shouldn't be sold.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 10, 2023
Hello there. We're sorry to hear you feel this way. We understand that there are some aspects of the design and functionality of your unit that do not meet your expectations and your concerns about your safety. Please let us know if there is something we can do to help you. Just connect with us via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. and we'll be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 10, 2023
Posted by: Debs New Freezer
[This review was collected as part of a promotion.] I'm excited about my new freezer. Love the middle drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
New fridge
on July 10, 2023
Posted by: Vanderwood
[This review was collected as part of a promotion.] I love the look and size of my new fridge but when it was installed the water dispenser leaked and the repair guy said that it happened quite offer
Response from frigidaire.comBy Lauren, Online Outreach Specialist, July 11, 2023
Good day, Sarai! We regret that your experience did not meet your expectations. Please know that we strive to produce quality products, and your feedback does not go unnoticed. Our team will evaluate your review to help implement future design improvements to our product lines. If you have other concerns, please connect with us via live chat or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful refrigerator
on July 10, 2023
Posted by: Mlhp
[This review was collected as part of a promotion.] I love this refrigerator. The filtered water dispenser is great and it has plenty of shelves on the inside of the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge only option
on July 11, 2023
Posted by: Oakster
[This review was collected as part of a promotion.] The features on this fridge are unlike any other I've ever seen before. I was so impressed that I had to buy at first sight.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ample space, but has ice build up
on July 12, 2023
Posted by: DW14
[This review was collected as part of a promotion.] Lots of space for ample freezer storage. Only negative so far is icing behind the ice maker. I've had to chip away and defrost the lower portion of the freezer twice to keep the ice maker working.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 12, 2023
Posted by: Brookecookie
[This review was collected as part of a promotion.] Great fridge. Lots of storage and space.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of Junk
on July 13, 2023
Posted by: AmyinTX
The control board on our fridge died after 1 year. They wanted me to wait a month to have it repaired so I paid out of pocket to have it repaired the same week. They've refused to reimburse me for this piece of junk so I will never purchase another product from this company.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 14, 2023
Hello, AmyinTX!
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
Written by a customer while visiting frigidaire.com