Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,372 Reviews)
Rating breakdown 2,372 reviews
5 Stars
1,778
4 Stars
320
3 Stars
97
2 Stars
61
1 Star
116
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
2
poor qa, quality, and finish
on January 27, 2023
Posted by: cj2003
[This review was collected as part of a promotion.] the thermostat was bad when we got it, the the water filter line leaked inside the unit when received, a drawer was poorly built and won't close flush, the bottom drawer doesn't align evenly, the fridge door isn't level onto the fridge unit, the water dispenser barely closes and takes a ton of force. all in all, a very poor unit
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 30, 2023
We are terribly disappointed to learn you have not been able to enjoy your new refrigerator. This is certainly not the first impression we were aiming to make. Reviewing our records, we can see that you have reached out to our customer service department to start working on a resolution. Thank you for your patience while is being taken care of.
Best Wishes, Anna
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on January 27, 2023
Posted by: Mulvi
[This review was collected as part of a promotion.] Love the size and so far works great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Fridge
on January 28, 2023
Posted by: MattE52
[This review was collected as part of a promotion.] We designed the kitchen for this fridge. It has the look of much more expensive refrigerators without the price tag. It is all fridge so no taking up valuable real estate with a freezer. All in all we love it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Reach in Refrigerator almost fit the old space
on January 28, 2023
Posted by: Dave Thu
[This review was collected as part of a promotion.] After 10 years the Kenmore Single Refrigerator failed. Repair guys wanted more to fix than it cost for a new Fridge. We purchased the FPRU19F8WF to replace it. The new appliance was 3/4" wider so we needed remodel to make it fit. The new Fridge is very nice, but it is missing the Butter storage.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 29, 2023
Posted by: jd23
[This review was collected as part of a promotion.] Just installed in Dec. so far so good. Wish it had a deli drawer for cheese and meats.And wheels on the back for easier installation.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 29, 2023
Posted by: jd23
[This review was collected as part of a promotion.] Just installed freezer in Dec. Have yet to get the ice maker working. Wish it had wheels on the back for easier installation and pulling out to work on it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 30, 2023
Hi, JD123!
Thanks for sharing your feedback! The automatic ice maker will not make ice in the first 24 hours of operation, but after temperatures have settled it should begin producing about 4.5 lbs a day. Please ensure the ice maker is turned on and has access to water! Further tips are included on page 22 of your Owner's Manual. If you need additional help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your feedback! The automatic ice maker will not make ice in the first 24 hours of operation, but after temperatures have settled it should begin producing about 4.5 lbs a day. Please ensure the ice maker is turned on and has access to water! Further tips are included on page 22 of your Owner's Manual. If you need additional help, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Continuing the Frigidaire journey
on January 29, 2023
Posted by: Badeye
[This review was collected as part of a promotion.] We replaced our 21 year Frigidaire with a new one and look forward to the next 21 years.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Leaking water dispenser
on January 30, 2023
Posted by: JoeN15
[This review was collected as part of a promotion.] After my fridge was installed we noticed water coming out from the bottom of the fridge whenever the water dispenser was used. I informed the company we purchased it from back in September of 2022. I am still waiting for parts to come in and have the lower tubing unit replaced for the water dispenser.
Response from frigidaire.comBy Online Outreach Specialist, January 31, 2023
Hi JoeN15! We’re so sorry to hear about your experience with the new refrigerator. We strive to provide quality appliances to our consumers. We’re glad to hear your dealer is working to resolve this issue for you. If you need additional assistance, please call us at 1 (800) 374-4432 Monday through Friday from 8:30 am-8 pm EST. -Chris
Written by a customer while visiting frigidaire.com