Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,338 Reviews)
Rating breakdown 2,338 reviews
5 Stars
1,754
4 Stars
313
3 Stars
96
2 Stars
61
1 Star
114
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
1
Replacment Refrigerator
on February 25, 2026
Posted by: lagman211
Great, if it continues to work. Unfortunately we purchased this to replace the exact same model that failed after only 28 months. We had to replace the same unit in order to match our freezer. Frigidaire did not help us with the cost at all.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 26, 2026
Hi lagman211! We’re very sorry to hear about your experience. Having to replace the same model after only 28 months is understandably frustrating, especially when you purchased a new unit to match your existing freezer. We completely understand your disappointment that assistance with the cost was not offered.
At Frigidaire, we aim to provide reliable products and support, and it’s clear that your previous refrigerator did not meet those expectations. While we can’t change the past, we truly appreciate you sharing your experience, as feedback like yours helps us improve both product durability and customer support processes.
We hope your new unit performs reliably, and if you experience any issues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
At Frigidaire, we aim to provide reliable products and support, and it’s clear that your previous refrigerator did not meet those expectations. While we can’t change the past, we truly appreciate you sharing your experience, as feedback like yours helps us improve both product durability and customer support processes.
We hope your new unit performs reliably, and if you experience any issues, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a beauty !
on February 15, 2021
Posted by: Gina09
Super happy with our fridge freezer combo. This always gets compliments in our kitchen ! Very happy with function and design and would think Frigidaire would advertise these more ! New construction home models have these in Michigan and that's how we found out about these beauties. Must buy the trim kit ! Georgous !!!!!! Great job Frigidaire !
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great space and modern freezer
on March 13, 2021
Posted by: Apattie
[This review was collected as part of a promotion.] This is a nice sleek design with the ice maker being located nicely in the lower half of the freezer making it easily accessible. The shelves are very convenient for everything from pizza to ice cream. Door shelves can be rearranged as well. Very nice and well designed freezer for anyone.
(click to see the video)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge with tons of storage
on March 24, 2021
Posted by: Ckummer15
[This review was collected as part of a promotion.] We just upgraded to the new “tall twins” in our kitchen. We have had the previous set for almost 4 years and have loved it and were just as excited to get the updated version. This fridge/freezer combo is unbeatable for storage and a show stopper when people come to our house. Everyone comments on how amazing it looks and the storage capacity. We have three small boys now, but I know as they grow we will be so grateful to have this space to store all the food to feed three hungry boys constantly. A few features that I love are the filtered water dispenser in the fridge, the soft freeze drawer in the freezer, and the ice maker with double bins to store extra ice. It’s so great for entertaining to be able to have all that ice.
The only disappointment I had is in comparison to the old model. The old model had significantly more storage solutions that aren’t an option with this new model. The freezer had 3 separate storage drawers and a fold out drawer in the door. This was clutch for organization. The fridge has the same amount of drawers but the bottom one previously was much larger with bucket inserts that were amazing for separating your fruits and veggies and also the storage solutions in the door have changed. Previously they were wider and could fit 2 rows of condiments in each, while these are less interchangeable and much slimmer. It also previously had fold out drawers in the door that I loved and are no longer an option. These complaints are only a negative when I am comparing them to the old model of this fridge. In comparison to any other fridge I have owned, this is still far superior.
(click to see the video)
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 26, 2021
Great to hear from you, Ckummer15! We appreciate the detailed feedback. We’re so excited to hear how much you’re loving your new “twins” and what an asset it’s going to be for your family in the future. Your comments are vital to ensure continuous improvement in our products. Remember we’re always available to support you in any way you need via live chat. Thanks again for making us part of your household, again! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
nice product
on April 5, 2021
Posted by: ANant
[This review was collected as part of a promotion.] The nice product must buy it I bought it 1 month ago
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 27, 2021
Thank you for choosing Frigidaire ANant! We are delighted to welcome you to our extended family. If you have not already, be sure to send in your registration card.
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Should you ever need to contact us in the future, our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning!!!
on May 10, 2021
Posted by: ArtF
[This review was collected as part of a promotion.] I fell in love with the photos of the refrigerator/freezer with trim kit on the website and wanted to create it in my kitchen. I just received the refrigerator and freezer combo along with the 79" flat trim kit. I am excited to tell you it's big, beautiful and looks like it should cost much more. Thank You for creating this master piece at a reasonable price to go in my newly renovated kitchen.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 11, 2021
Thank you so much for sharing your picture and comments Art! We are overjoyed to learn that you are loving your new pair and apologize if you had to wait.
Should you need anything in the future at all, please contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Should you need anything in the future at all, please contact us directly. Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
We love them so much we bought 2!!
on May 21, 2021
Posted by: SRA 360
[This review was collected as part of a promotion.] We love this gorgeous Frigidaire refrigerator. It is sleek and modern and stylish. We have purchased 2 of them for our new office. They make our breakroom look amazing. We use one for all the bottled waters, sodas, juices, drinks. We use the other one for employee lunches and all food items, dressings, sauces, etc.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Looks great, few niggling issues to know
on May 21, 2021
Posted by: Bus91
[This review was collected as part of a promotion.] Installed in April 2021, moved into the house in May, so about 3 weeks use.
Pros: Looks great, door pockets extra deep.
Cons: Leveling and mounting with the freezer took a few hours (not unexpected), noisier than expected, the main shelves are somewhat shallow (see extra deep door pockets +), so like a large pizza box doesn't fit, door squeaking (i haven't tried to oil it yet, started after a couple days).
Written by a customer while visiting frigidaire.com