Customer reviews from frigidaire.com
Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Average customer rating
4.5
(2,372 Reviews)
Rating breakdown 2,372 reviews
5 Stars
1,778
4 Stars
320
3 Stars
97
2 Stars
61
1 Star
116
Customer Reviews for Frigidaire - Professional 19 Cu. Ft. Single-Door Freezer - Smudge Proof Stainless Steel
Customer Rating
5
Frigidaire freezer
on November 11, 2022
Posted by: Fernrodz
[This review was collected as part of a promotion.] Bought both freezer and fridge as we needed more space. Great thing about it is that we didn’t have to put them together to look great we have the fridge in the kitchen and freezer in the pantry a few steps away. The ice it makes is awesome! Although our ice maker gave out a few months after our purchase but! A quick call and had someone come take a look at it they ordered a replacement part and within a week it was up and working again.
The storage on both units is amazing being able to have both and not having them together but for them to still look awesome is great!
The storage on both units is amazing being able to have both and not having them together but for them to still look awesome is great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Professional Freezer
on November 12, 2022
Posted by: Freezer2022
[This review was collected as part of a promotion.] This freezer replaced an older model Professional with a Freon leak that could not be repaired. So far we are very pleased. It is beautiful and functioning perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 13, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] Love it 😂
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 13, 2022
Posted by: jptools
[This review was collected as part of a promotion.] this is my second frigidaire refrigerator ad i love the new model . its much more efficient than the old .
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 13, 2022
Posted by: Jptools1
[This review was collected as part of a promotion.] Great freezer . Much better looking and more functional than the previous model .
Written by a customer while visiting frigidaire.com
Customer Rating
3
When it's working, it's great
on November 14, 2022
Posted by: D2creative
[This review was collected as part of a promotion.] We had problems with our control panel. It would randomly go into Sabbath mode. And then one day it went into Demo mode. The light works in this mode so when you open the door you think everything is fine. But it doesn't cool in this mode. So overnight we lost all our food and woke up to a warm fridge. And there is not one mention of Demo Mode in the manual. Thankfully our appliance guy got us a whole new unit without waiting another year. I hope this one is more reliable. Other than this, we love the fridge.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 15, 2022
Hi, D2creative!
Thanks for sharing your experience! It's very unusual that your first model would randomly shift modes without being prompted by the controls. We're glad you have a replacement model that is working well! For future reference, to get out of Demo Mode on the fridge, press and hold the minus key (-) and the water filter reset button at the same time for about 3-5 seconds. You can use the same process on the freezer with the minus and ice maker reset buttons. To exit or enter Sabbath Mode, simultaneously press and hold the minus (-) and TEMP F/C buttons. Please feel free to reach back out if you have any further questions! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thanks for sharing your experience! It's very unusual that your first model would randomly shift modes without being prompted by the controls. We're glad you have a replacement model that is working well! For future reference, to get out of Demo Mode on the fridge, press and hold the minus key (-) and the water filter reset button at the same time for about 3-5 seconds. You can use the same process on the freezer with the minus and ice maker reset buttons. To exit or enter Sabbath Mode, simultaneously press and hold the minus (-) and TEMP F/C buttons. Please feel free to reach back out if you have any further questions! We are available by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 15, 2022
Posted by: Babs A
[This review was collected as part of a promotion.] Love, love, love! Beauty and function.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 15, 2022
Posted by: Babs A
[This review was collected as part of a promotion.] I really like it since the technician came back after installation to fix the factory kinked hose on the water supply tap. It was a mess when I pushed the tap, but he was able to replace and fix. It is gorgeous now.
Written by a customer while visiting frigidaire.com