Machine has very nice features; however, the main drawback is that the bottom tension is too loose, and there's no way for the customer to adjust it. I sent three machines back, and they all had the same problem. I do not recommend this model.
Response from singer.comBy Customer Support, August 4, 2025
We are sorry to hear that you were unsatisfied with this machine. If you have any questions, or require any assistance, please reach out to our Customer Care team at 1-877-746-4375.
Advertised ith 417 Stitch Applications, but there is no documentation for this. Zig Zag and other stitches stopped working within a week. No support. Box said a free in-person class was offered, but no class to be found. This might be a great machine, if I could get it to work.
Response from singer.comBy Customer Support, June 3, 2025
We are sorry to hear that you are unhappy with your purchase. Unfortunately, the coupon for a free class is no longer available since JoAnn Fabrics and the Viking Sewing Galleries have permanently closed. However, here are instructions to download your user's manual:
Go to Singer.com. In the search bar enter your machine model 'C7290Q and click on the pop-up message for your model. Under the picture of the machine, find and click on the red lettering saying, 'View Singer 7290Q Manual'. This will take you to where you can view and download a copy of your manual.
I have owned two of these and both had major issues. The first one lasted about 6 months before the computer went out. The second one lasted 35 days before the stopped working and the screen had no display. It was still able to sew a straight line, though no stitches, for about 5 months when the motor just decided to stop functioning. For this price to only have 6 months or less worth of operational sewing machine it's absolutely not worth it.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, March 4, 2025
We are sorry to hear that your C7290Q is not working as expected. We would like to assist more. Please reach out to our Customer Support Team at 800-474-6437 so we can help.
Bought this a week ago and it’s plastic junk! I had to resort to using my 30 year old basic, no frills Kenmore to finish quilting and binding a small throw blanket. In theory the machine has a lot of nice features, but if it can’t see through 3 layers ( cotton / batting / flannel ) then a there’s no point advertising it as a machine for quilting.
Response from singer.comBy Customer Support, February 18, 2025
We are sorry to hear that your C7290Q is not performing as expected. We would like to assist further. Please reach out to our Customer Support Team at 800-474-6437. We look forward to hearing from you.
I was giving this machine for my birthday. I enjoy the extension table and the many choices of stitches. I sew and quilt often and this machine is perfect for my needs
Bad machine, period. Constantly has tension issues, tired of dealing with it.
Response from singer.comBy Customer Support, January 6, 2025
We are sorry your machine is not performing as expected. Could you please reach out to our Customer Service Team for further assistance. You can reach them at 800-474-6437.
I bought this in March and its useless!! Reverse only works half the time, can't read the stitch selection panel without flashlight, selection of stitches are off, sewing is horrible, keeps bunching up. I hate this machine and regret buying it. I saved up for a long time to buy and feel I was totally ripped off.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, November 4, 2024
We are sorry to hear that your machine is having issues like that! Can you please reach out to our Customer Service Team for more personalized assistance at 800-474-6437. We look forward to assisting you further!