Customer reviews from hp.com
HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Average customer rating
4.1 out of 5
4.1
(185 Reviews)
Open Ratings Snapshot
Rating breakdown 185 reviews
5 Stars
112
4 Stars
27
3 Stars
17
2 Stars
8
1 Star
21
67%of customers recommend this product. 
(
33 out of 49
)
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Customer Reviews for HP - Refurbished Excellent - OmniBook X Flip 2-in-1 - 16" 2K Touchscreen Laptop - Intel Core Ultra 7 (2024) - 16GB Memory - 1TB SSD - Copilot+ PC - Eclipse Gray
Customer Rating
1 out of 5
1
HP Transfer Procedure To New PC Dreadful
on September 30, 2026
Posted by: DonRonSon
from CA
Verified Purchase:Yes
1) Still not using my new Laptop after 28+ days
2) HP's transfer process only covered about 60%
3) I am still trying to find missing functionality
4) Regret relying on HP and not using a PC Mover Utility
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
on September 29, 2026
Posted by: Ashley
Verified Purchase:Yes
I like how sturdy the laptop is, and it’s easier to use!!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great experience
on September 29, 2026
Posted by: Jeremiah
Verified Purchase:Yes
Work amazing
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Need fingerprint recognition as IR camera are useless
on September 29, 2026
Posted by: Anonymous
from Mississippi, JACKSON
Verified Purchase:Yes
PC become slower after one week of using also IR don't recognize face properly and took longer than usual time. HP AI useless
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent, fast laptop
on September 26, 2026
Posted by: JWTC
from Wisconsin
Verified Purchase:Yes
Very fast. Clear screen. My only negative is the keyboard. Keys are spaced too close together and the number pad is missing. Also, I don't like that the touch pad doesn't have buttons like older hp laptops. I would definitely buy this laptop again.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
on September 24, 2026
Posted by: Anonymous
from Kearney, Nebraska
Verified Purchase:Yes
The computer is nice in general. Very easy to type on and use for school and with school applications. Although the computer is good so far and easy to use the pen does feel cheap and not the best. Also from the begining there are some weird spots on the screen that you can see when starting it up, not like its broken but a little discolored.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Gets the job done
on September 16, 2026
Posted by: Ileene
Verified Purchase:Yes
Honestly really great computer, got it for college and I love how big the screen is not to mention its touchscreen which is great. I use it for both school and gaming
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Better than what they market
on September 15, 2026
Posted by: Timberwolf718
from Poconos, PA
Verified Purchase:Yes
I was sitting on a fence between HP omni and completive brand. I choose the omni book for drawing, business and photo editing. it was the flip to draw that was on a fence about considering the other brand had to purchase the keyboard separately. The omni is intuitive, it has a fast refresh, crystal clear camera, loading it seamless, setup perfectly smooth. This outshines all the other for its flexibility to be both a working and creative laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
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