Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Upgrade 11 years in the making
on August 27, 2024
Posted by: Snowgirl
[This review was collected as part of a promotion.] I have not intentionally used any AI feature of this device. I'm a bit skittish about new tech even though I got the newest possible device available. I just came from a Note 9 and needed a stylus, so this was what I chose. It is an upgrade I terms of speed and storage. I'm certain I will never learn to fully use the functions of this device, but it has proven to have a much longer battery life than my recollection of that of my Note 9 out of the box. Increased security is important to me and this device delivers so far. I am very much enjoying the new S24 Ultra so far with a couple of caveats.
The voice to speech function is the best transcriver I've experienced but the button is EXTREMELY inconvenient, on the lower left corner of the screen. Most people are right handed and as far as I can tell, there is no way to move it to the other side.
I also do not like the extra clicks to get to a phone call from texts. On my previous Samsung, it was one click, now it's two. It may not seem like much but it is annoying and took me a while to figure out in the first place.
Some of the apps do not function the same way on the Ultra, again with extra clicks to do what used to be very quick access.
Overall, it wasn't enough to bring me to return the device, but for as much as this device costs, I feel like access to functions should become exponentially improved, not slightly more challenging.
My 11 years between new devices should be a factor in how you perceive this review!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra with great screen, camera , and ai.
on August 27, 2024
Posted by: Nola72
[This review was collected as part of a promotion.] Galaxy ai with phone and pictures. I use spotify to stream music and android auto for trips in cars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 27, 2024
Posted by: Splashybreezy
[This review was collected as part of a promotion.] This phone takes amazing photos. It's great features including galaxy AI, is so great and easy to use. Highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra with Galaxy AI
on August 27, 2024
Posted by: Happybusinessowner
[This review was collected as part of a promotion.] The superpower of my Galaxy s24 Ultra in combination with the new Galaxy AI is just incredible I've edited pictures in ways I've never been able to do before and has helped my business tremendously. From the first day I open this phone from the box I just knew there was never any going back. And with the Galaxy S Pen it has been a game changer for notes on the go . Thank you Samsung for creating this spectacular tool and new addition to my business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spoiled by this phone
on August 27, 2024
Posted by: Ultraeljefe
[This review was collected as part of a promotion.] I am spoiled by this phone. I love my S24 Ultra. From the feel of it in my hand to it's bright, high resolution screen, right on thru to the S Pen. Everything about it is premium.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Note 21 I don't have any of the other phones
on August 27, 2024
Posted by: Papagee1979
[This review was collected as part of a promotion.] It's OK it is sometimes difficult to operate what are you looking for me to say I good with this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent.
on August 27, 2024
Posted by: Onega23
[This review was collected as part of a promotion.] Galaxy Al.This product is great, I love the camera and the new photo editor tools.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely exceptional
on August 27, 2024
Posted by: Astro88
[This review was collected as part of a promotion.] I absolutely love this phone. The Galaxy AI has become addictive to use. The ability to search images, and simply talk to my phone to find the information I need, makes everything feel effortless.
To kill time, I also play games on my phone. I'm able to run top settings with ease.
One of the best features is the camera in my opinion. Incredible shots, and the ability to use a stylus to snap pictures is a great feature.
Value
5
Written by a customer while visiting Samsung US