Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
I can't stay with out it !
on August 27, 2024
Posted by: Nic80it
[This review was collected as part of a promotion.] Exceptional as a personal collaborator, faithful as my best friend. With the future in hand I am ready to live my present, in the most fascinating way.
I love the quality of the videos and with the help of Galaxy AI I never miss a translation.
I love the quality of the videos and with the help of Galaxy AI I never miss a translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My take on the Samsung Galaxy s24
on August 27, 2024
Posted by: Raftel0
[This review was collected as part of a promotion.] The Samsung Galaxy S24 is an all-around winner. As someone who’s been using it daily, I can say it’s got a lot going for it. First off, the design is spot-on. It feels premium without being bulky, and the screen is just gorgeous. That AMOLED display? Super vibrant, and everything looks sharp and smooth, especially with the higher refresh rate. Whether you’re scrolling through social media, streaming, or gaming, the visuals are on point.
Performance-wise, this phone is a beast. It handles everything I throw at it without breaking a sweat—no lag, no stutter, just smooth sailing. Multitasking is a breeze, and the battery life is solid too. I can easily get through a day of heavy use, and the fast charging means I’m not stuck waiting around when I need to top up.
The camera is another strong point. Whether you’re snapping pics during the day or at night, the Galaxy S24 delivers. The photos are sharp, the colors pop, and the night mode really shines. Plus, the built-in AI features help make every shot look good with minimal effort on your part.
All in all, the Samsung Galaxy S24 is a phone that ticks all the right boxes. It’s stylish, powerful, and has a camera that’ll make your Instagram feed look amazing. If you’re in the market for a new phone, this one’s definitely worth checking out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast phone and nice camera
on August 27, 2024
Posted by: AlexBoss
[This review was collected as part of a promotion.] Very good. Ai socks. 5g socks. But nice phone. Good photos. Large screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good feutures
on August 27, 2024
Posted by: Screamin41970
[This review was collected as part of a promotion.] Reliable since i got it ceececevrvrvrvrvrrvvrvrvevegrbtbtbtb
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love, Love, LOVE my Samsung S24 ULTRA!!!
on August 27, 2024
Posted by: Easyhorizons
[This review was collected as part of a promotion.] I just love everything about this phone! The newest in tech, and so fun to goof around with it too! The Samsung AI has provided me with such ease in searching the internet! All I need to do is request information, and it does the dogpile search; providing me with an entire array of information from all over the net! This gives me the opportunity to explore all sorts of perspectives on information that I previously felt like I was a fairly well informed person. I LOVE to learn, and be informed, so this is a high point for me!
I'm also loving the ability to connect with smart things, and turn the washer and dryer and oven on and have everything ready when I get home. It's just so lovely and convenient! Another thing that I find super wonderful with my phone, is that I can go riding on my horse and share my location with my husband on Google Maps, so that if I have any sort of accident, he can easily find me. I really enjoy having the stylus available for some of the coloring apps, which is one of my favorite pastimes while I'm waiting in the doctors office. It's a really nice phone, and the screen has been upgraded to an inset screen, so that it's much more challenging to break the screen. Samsung also has its own warranty plan available now, and it INCLUDES screen replacements for a mere pittance, in comparison to some of the other warranty plans available today. I'm sticking with Samsung! They definitely are moving forward with their tech!
I'm also loving the ability to connect with smart things, and turn the washer and dryer and oven on and have everything ready when I get home. It's just so lovely and convenient! Another thing that I find super wonderful with my phone, is that I can go riding on my horse and share my location with my husband on Google Maps, so that if I have any sort of accident, he can easily find me. I really enjoy having the stylus available for some of the coloring apps, which is one of my favorite pastimes while I'm waiting in the doctors office. It's a really nice phone, and the screen has been upgraded to an inset screen, so that it's much more challenging to break the screen. Samsung also has its own warranty plan available now, and it INCLUDES screen replacements for a mere pittance, in comparison to some of the other warranty plans available today. I'm sticking with Samsung! They definitely are moving forward with their tech!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Price, cost, utility.
on August 27, 2024
Posted by: Frandenan
[This review was collected as part of a promotion.] This device is of good quality, strong, and has excellent tools and features such as the very good quality camera, something to mention this year incorporated AI to improve the user experience,
Value
4
Written by a customer while visiting Samsung US
Posted by: ERyder
Verified Purchase:Yes
I had a good experience with Samsung. And I am enjoying my Samsung phone. I hope in the future they will make them a little smaller, the new phone is almost too big for my hand. I had a note 9 which was a good size.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I think this is my last Galaxy
on August 27, 2024
Posted by: BigDamBrowncoat
[This review was collected as part of a promotion.] I have had every single Galaxy Ultra phone there is, but I think that this S24 Ultra will likely be my last. The pinnacle was likely the Note 20 Ultra, though I must admit that despite not having the S pen option at the time, my S21 Ultra has probably been my best Galaxy device to date. It has given me ZERO problems for years, while everything which has followed it has given me at least one or two even minimal problems.
But S24 Ultra is falling very short of the bars set by its predecessors. While the S22 and the S23 took available RAM from the S21's 16GB down to 12GB, their performance was virtually unimpacted by the reduced RAM.
But now we have the S24 with AI, and if ever we needed that 16GB of RAM back on a device, the S24 is it. However, even with the introduction of a new software like AI that could really and truly use all the RAM it can get, still the S24 has no more RAM available than the last two generations of S-series Galaxy phones. The result? Everything about this phone is so much less Ultra than any other Ultra device I have ever owned. I honestly feel like I have downgraded from an S23 Ultra to an S24 Mediocre, and unless I see a VAST improvement in the workings of the S25 Ultra when it lands, then after all these years, I have purchased my last Samsung phone. And being that it's also so hard to get Samsung to put anything more than barely enough RAM to be adequate in their Book series laptops, I may well be done with Samsung entirely.
It's up to them now.
But S24 Ultra is falling very short of the bars set by its predecessors. While the S22 and the S23 took available RAM from the S21's 16GB down to 12GB, their performance was virtually unimpacted by the reduced RAM.
But now we have the S24 with AI, and if ever we needed that 16GB of RAM back on a device, the S24 is it. However, even with the introduction of a new software like AI that could really and truly use all the RAM it can get, still the S24 has no more RAM available than the last two generations of S-series Galaxy phones. The result? Everything about this phone is so much less Ultra than any other Ultra device I have ever owned. I honestly feel like I have downgraded from an S23 Ultra to an S24 Mediocre, and unless I see a VAST improvement in the workings of the S25 Ultra when it lands, then after all these years, I have purchased my last Samsung phone. And being that it's also so hard to get Samsung to put anything more than barely enough RAM to be adequate in their Book series laptops, I may well be done with Samsung entirely.
It's up to them now.
Value
3
Response from Samsung USBy R&R Team, September 2, 2024
Hey! Thank you for sharing your detailed experience with the Galaxy S24 Ultra. It’s clear that you’ve been a dedicated Samsung user for years, and we greatly appreciate your loyalty. The Galaxy S24 Ultra comes with 12GB of RAM, and while this is designed to optimize performance for most tasks, we recognize your concern about its ability to fully support the AI-driven features. The S24 Ultra also includes the latest Snapdragon 8 Gen 3 processor, which is designed to enhance performance and efficiency. Clearing memory space will free up more memory space and delete cached data, which allows apps to open and run more quickly. Check out the link below for options to help free up memory on your S24 Ultra. Your insights, particularly regarding the RAM and its impact on AI features, are invaluable. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-up-memory-space-on-my-device/?srsltid=AfmBOooehMba6eNTFwH_EYwQ6Gs0S3DVP28DqagzPuWkLNtYtS9shjwo
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-up-memory-space-on-my-device/?srsltid=AfmBOooehMba6eNTFwH_EYwQ6Gs0S3DVP28DqagzPuWkLNtYtS9shjwo
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US