Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
My mosr favorite samsung phone
on April 17, 2024
Posted by: DeepPhone1
[This review was collected as part of a promotion.] Samsung has truly outdone themselves in making a perfect phone this time. This is by far my best Samsung phone or best phone so far. Love the features like the AI features (hopefully they will stay free) photo editing features, user environment, screen, and overall user experience. I am not going to change this phone anytime time soon. This is the PERFECT PHONE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best tech
on April 17, 2024
Posted by: Carr2390
[This review was collected as part of a promotion.] I switch from popular phone I like this 24 because take grate pictures, tape convertatio. A d saved ti remember the next job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera
on April 17, 2024
Posted by: Creativehead
[This review was collected as part of a promotion.] Samsung just need to improve bit on its default message app. Other apps allows you to lot more in there message app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned
on April 17, 2024
Posted by: MrDevo
[This review was collected as part of a promotion.] If you want a phone that can do it all, and then some, this is the one! As much as it is capable of, it's also very simplistic. I would recommend this phone to anyone who is in the market, regardless of what you're using it for. And the camera is incredible! Best zoom clarity and the AI takes it over the top. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s24 ultra
on April 17, 2024
Posted by: 36Shawn
[This review was collected as part of a promotion.] I love my new s24 ultra. I traded in my note 20 ultra for the s24 ultra. Let me tell you, this new s24 ultra is amazing. The ai technology is extremely nice. It helped me find things that I want or that i'm looking for with ease. The Titanium back cover for phone makes me feel the phone was built solid., and don't have to worried about the back glass breaking because it isn't one. HD phone call sounds very crisp. There isn't a curve side screen which I like because it make adding a screen protector easy and don't have to worry about the sides of the screen protector lifting up while handle the phone. The display is even nice. The camera is amazing, the zoom capabilities is nice I can remove items for the picture to make the perfect photo. Overall I'm very happy with my new phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 17, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] So far so good. Great product I like it. The storage should have gotten more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest and most features packed
on April 17, 2024
Posted by: SamCalifornia
[This review was collected as part of a promotion.] My phone is my camera, my key to my car, my key to me home door, my interface to my smart home appliances.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The galaxy s24 ultra is great, but.
on April 17, 2024
Posted by: Samsungcritric3000
[This review was collected as part of a promotion.] I love this phone, mostly. I was excited to receive the phone and it seemed perfect the day I got it, but I noticed that the screen is grainy and that many people have the same problem. I have thought of getting a replacement but there'd be no guarantee that it'd be any different. It's almost bad enough that I've considered returning it many times. I think the grainy display should be addressed and should guarantee a replacement for everyone who received a defective display like me. Otherwise I like the anti reflective display I'd say it's a good step in the next direction. I enjoy the display being able to go darker than my previous phone the s20 plus, I use my phone in the dark a lot so I use the phone at the lowest brightness pretty often. Though when at low brightness the graininess is very obvious, especially using extra dim and the eye comfort shield. I like the battery performance, I don't feel pressured to charge it any moment I can even if I'm watching content or playing games for hours. The s pen is great it's my first time using one, I tend to use it for many basic tasks it's just nice to have on hand. The phone also looks great, it's simple and not super flashy. All in all fix the displays and it'd basically be the perfect phone. Also do something about the typing, keys are being pressed before I even touch the screen.
Value
3
Response from Samsung USBy Social Commerce, April 19, 2024
Aloha Samsungcritric3000,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you feel like your device is not performing up to your expectations after updating, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you have not done so yet already, please update your Galaxy S24 as soon as possible. Software updates are like oil changes and tune-ups for your phone - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you feel like your device is not performing up to your expectations after updating, please do not hesitate to reach out to Samsung Support for further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US