Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Having fun
on April 29, 2024
Posted by: Ch0dest3r
[This review was collected as part of a promotion.] This device has been alot of fun to. I use it everyday for work taking some amazing Pictures and the Ai helps clear up things and also get rid of any unneeded back ground stuff. I also play with the text Ai all the time with my friends and makes conversations more interesting. The battery life is also amazing can easily get a full day for what I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on April 29, 2024
Posted by: Andyl85
[This review was collected as part of a promotion.] The s24 ultra is the best phone I've ever had and is really simple to use. Everything I need is on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Friendly user
on April 29, 2024
Posted by: Cheema
[This review was collected as part of a promotion.] So I am a samsung user and dint know from when but I can say that from the day first when I start using mobile. So I am very happy and have no problems with any of my device and specially this new device I am very comfortable ☺️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love having the pen again!
on April 29, 2024
Posted by: Farmgirl08
[This review was collected as part of a promotion.] I use my phone for work and my farm. I love having a pen again. I use a lot of cut and snip of pictures and having the pen makes this super convenient.
I also take a lot of pictures and now my phone can compete with my expensive camera.
I also take a lot of pictures and now my phone can compete with my expensive camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a GREAT product
on April 29, 2024
Posted by: Theriem
[This review was collected as part of a promotion.] Outstanding device, the anti reflective screen is a game changer! Camera and battery is amazing as well. Fun A.I. features make this thing addictive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of cell phones
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy S24 ultra is the best phone that I have ever used. The AI features included are extremely handy! I use them on a daily basis. Samsung has really knocked it out of the park with this new line and it's hard to even imagine what the next generation will bring because of how perfect this phone is. Battery life is excellent, display is phenomenal, and the cameras take some of the best shots that rival high-end photography equipment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cellphone in the market ever
on April 29, 2024
Posted by: Hayley1995
[This review was collected as part of a promotion.] Galaxy is revolutionary and unique no cellphone in the market has features AI like this, I love Android, I love my Galaxy and I don't charge for any other device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not as great as expected
on April 29, 2024
Posted by: Loveagoodcamera
[This review was collected as part of a promotion.] When I first got it, one of my game apps I use all of the time would crash on me daily. I don't think the camera is as good as I expected either. Now, when I get a pop up to update and app it just spins and I have to actually go into the app store to type it in to find the app in order to up date it.
Value
2
Response from Samsung USBy Social Commerce, May 1, 2024
Hey Loveagoodcamera,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you have described to be experiencing with your apps. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Were you aware that your device uses AI throughout many apps? For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose to do so, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Take a moment to review, "App is crashing or not working on Samsung phone or tablet" to help resolve what you have described to be experiencing with your apps. Your Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Were you aware that your device uses AI throughout many apps? For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize or erase objects. Live Translate lets you communicate in other languages over the phone. If you choose to do so, you are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We're always happy to hear from our customers! Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
Written by a customer while visiting Samsung US