Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Simple and elegant
on April 30, 2024
Posted by: AshishM
[This review was collected as part of a promotion.] I use live translate with AI which works like a charm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My lifeline
on April 30, 2024
Posted by: Katigat
[This review was collected as part of a promotion.] This phone has drastically changed my life with all the new features. The translate was a lifesaver when I was a front desk extern at a clinic. The circle and search feature is so cool when I see something I like on facebook or Instagram I just circle and search and tada I know where exactly I can purchase them. Omg also, the charging time is fantastic. It charges so fast. The feel of the phone is just on point. Not heavy at all and not bulky to me. Thank you so much Samsung. I have been a Samsung girl since 2008 Samsung Instinct then switched to Samsung Galaxy S1 to S24 Ultra. Also, have gotten all the Note 1 to Note 20 Ultra. And also Fold 3, Flip 3 , and Flip 5.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My little computer
on April 30, 2024
Posted by: LRobinson
[This review was collected as part of a promotion.] I use my phone for business and personal. It is so convenient and easy to use, very multi functional.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy AI generator to edit pictures.
on April 30, 2024
Posted by: KING93
[This review was collected as part of a promotion.] The Samsung Galaxy S24 boasts incredible features, and my favorite is the AI generator for photo editing. On my recent trip to Japan, I dealt with crowded scenes while taking pictures, but this feature allowed me to easily remove people, cars, and other elements from my photos to make them perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The screen is nice and bright.
on April 29, 2024
Posted by: Epicsupergeneration
[This review was collected as part of a promotion.] The screen is nice and bright. Very good phone. I like samsung galaxy phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone I've ever had!
on April 29, 2024
Posted by: SummerVerano
[This review was collected as part of a promotion.] I work for myself and this phone is an absolute workhorse! I use it for everything personal and professional. Video conference calls, storing research articles, sending emails, streaming Netflix, taking pictures, playing video games... This phone has all the capabilities of a laptop but it fits in my back pocket.
My favorite features are the Edge, the split screen, the S pen, and picture in picture!
I have a Samsung TV, and two watches. This is my fourth Samsung phone, and my second Ultra Plus. I've got my eye on a Frame TV and have been thinking of trying the z-fold next, but I love this phone so much I don't know when I'll be ready to part with it!
No two ways about it, Samsung rocks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone!!
on April 29, 2024
Posted by: Yslora
[This review was collected as part of a promotion.] I had the note 10 and really missed having the S pen. So glad it's back. Also the camera is out of this world. I was able to take a super clear picture of the moon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best unfortunately
on April 29, 2024
Posted by: KikiNiquea
[This review was collected as part of a promotion.] I personally do not like AI! It gets in the way , all the time pops up when unnecessary, and just all out sucks. The phone itself lacks in many areas for instance gaming apps and phone calls. Perhaps working more on the security of the phone and the people who use it could be better
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Good day KikiNiquea,
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Otherwise, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your Galaxy S24 Ultra. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on Galaxy phones and tablets" to learn more about all the awesome features you have available and each unique functionality. From a hardware perspective, the Galaxy S24 Ultra is a gaming master thanks to a powerful processor, efficient heat dissipation system, high visibility display and long-lasting battery that powers you through your favorite mobile games and with advanced performance comes advanced gaming tools, like ray-tracing which brings shadows and reflections to life in gameplay graphics. If you are having less than ideal experiences with your gaming apps, you may want to reach out to the manufacturer of those apps to inquire if any improvements may be on the horizon. Without having any details available regarding what you may be experiencing with your phone calls and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your connectivity. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You are able to disable or only allow on-device processing for the AI features. There is also a "master switch" to disable all cloud-based processing for the Galaxy AI features. Settings->Advanced Features->Galaxy AI. Otherwise, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your Galaxy S24 Ultra. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. Take a look at, "Galaxy AI features on Galaxy phones and tablets" to learn more about all the awesome features you have available and each unique functionality. From a hardware perspective, the Galaxy S24 Ultra is a gaming master thanks to a powerful processor, efficient heat dissipation system, high visibility display and long-lasting battery that powers you through your favorite mobile games and with advanced performance comes advanced gaming tools, like ray-tracing which brings shadows and reflections to life in gameplay graphics. If you are having less than ideal experiences with your gaming apps, you may want to reach out to the manufacturer of those apps to inquire if any improvements may be on the horizon. Without having any details available regarding what you may be experiencing with your phone calls and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your connectivity. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US