Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
My s24 ultra upgrade from note 20 ultra
on May 11, 2024
Posted by: Princess3ca
[This review was collected as part of a promotion.] I recently upgraded from the note 20 ultra to the s24 ultra and right away the first thing I noticed that was better was the camera and night pictures that really do come in clear as day. I even tested this in a pitch black room. So that was truely impressive. I love the stylus built in that's why I opted for the ultra model and I got the upgraded memory of 512 gig. The phone seems a little heavy when you first get it, but you adjust quickly. I havent gotten into all the AI features of it but there is always an AI chat available to ask anything. I'm looking foward to using the assisted writing with AI which I probably should be using now. Overall I like the s24 ultra and can't wait to see more of what it does and get more used to the air commands with the attached/included s-pen.
As for processing speed and load times it's definitely less then the note 20, which is pretty fast so the s24 would win when compared side by side buy it's definitely a close race eventhough the note is older.
Switching phones was rather painless although I don't know that I got all my files and pics but pretty close plus it carried over my calendar and messages etc and basically formatted the s24 ultra the same as my note 20 was so I didn't have to go through all the settings and redo everything which was nice
As for processing speed and load times it's definitely less then the note 20, which is pretty fast so the s24 would win when compared side by side buy it's definitely a close race eventhough the note is older.
Switching phones was rather painless although I don't know that I got all my files and pics but pretty close plus it carried over my calendar and messages etc and basically formatted the s24 ultra the same as my note 20 was so I didn't have to go through all the settings and redo everything which was nice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing!
on May 11, 2024
Posted by: DonaldsDesign
[This review was collected as part of a promotion.] I remember starting with the Note 3 so long ago and now the S24 Ultra is just awe inspiring! The innovative enhancements of technology and AI are stunning. The camera is so awesome! The options, settings, and customizations are endless and with the new AI you can almost literally do everything you need to do with ease and simplicity. I love the 200 mp camera and the awesome video recording capabilities. If you've never owned a high end phone I surely recommend the Samsung Galaxy S24 Ultra! I promise you will not be disappointed and it will be one of your best investments you've ever made for yourself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Phone
on May 11, 2024
Posted by: tdinh4754
[This review was collected as part of a promotion.] This is a wonderful phone. The camera quality is unbelievable compared to my Note 10. The details I can capture on a zoom is even better than my digital camera and plus the convenience of not needing a separate camera. It has the s-pen, great screen quality, runs apps without freezing, and the battery lasts at least 2 days typically.
I fully recommend spending a little extra for the S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 11, 2024
Posted by: DTheBar
[This review was collected as part of a promotion.] I love this phone. I used another brand for years and made the switch. This phone is hands down better than the rest. I love the AI features. Especially the AI feature that summarizes lengthy websites and documents.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen. Long battery life
on May 11, 2024
Posted by: Rocinante
[This review was collected as part of a promotion.] The new ai circle to search is magic. It has a bright screen. A battery that lasts. A Spen that works. Have not had to reboot it every day like my last phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 Ultra is the best Smartphone Ever.
on May 11, 2024
Posted by: Hodeit
[This review was collected as part of a promotion.] It has a great high resolution screen, awesome audio quality for calls or music. Very fast CPU. Very solidly made. AI is a great feature on this phone. It helps with most any problem or issue I've come across. I love the user-friendlyness of this phone. I can customize it in any way that I desire. I Couldn't be happier. Literally BEST PHONE EVER.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best potential phone ever made
on May 11, 2024
Posted by: Ayee1314
[This review was collected as part of a promotion.] I mainly use this phone for stock. Crypto. And gaming. Everything is perfect. It doesn't lag. Battery life is way much better than the last generation. I play pubg with max graphic without any problem. Although it gets hot but is not to the point where it buring your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not very user friendly
on May 11, 2024
Posted by: Hans
Expertise:Intermediate
A friend recommend this phone, but I should have kept my old one
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, May 13, 2024
Hey Hans,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always more than happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand that transitioning to a new device can come with a bit of a learning curve. This is why we have a wealth of resources in place to make that transition as seamless as possible. In fact, we offer informative videos on our YouTube channel that highlight your device and its features as well as device manuals, software updates, troubleshooting guides, and interactive simulators on our website. For your convenience, I have linked a few of these resources below for your review. Feel free to check them out when you have the free time and reach out to us at Samsung Support afterwards if you have any questions for us. We're always more than happy to answer any questions that you may have and provide any further assistance you may need. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US