Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: AEG1
Expertise:Intermediate
Verified Purchase:Yes
Great phone and camera! A little bummed that it doesn't have a headphone jack. I've been going without headphones because I don't want to buy Bluetooth headphones because their outside my budget right now.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Mathy
from Galveston, TX
Expertise:Expert
Verified Purchase:Yes
I love it, its my favorite phone in Samsung Series
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mihail C
from Florida
Expertise:Expert
Verified Purchase:Yes
Screen feel like is having a mesh, I can see the pixels. On the screen, and this is annoying. S23 ultra had better camera. The enges are still sharp
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great system
on July 8, 2024
Posted by: Luv2shop
I bought this a month ago and it's the best phone ever
Written by a customer while visiting Samsung US
Posted by: Khine Khine Myint
from Yorba Linda, LA
Expertise:Intermediate
Verified Purchase:Yes
Everything is great. I love it. The battery lasting is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Milton L
from California
Expertise:Intermediate
Verified Purchase:Yes
Fast shipping, i got the best price and clear instructions for retur my trade old phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Shuts down
on July 7, 2024
Posted by: Juan
from New Jersey
Expertise:Intermediate
The phone shuts off the screen while you are looking at it, even if you have turned on 'keep the screen on while viewing'. If you are watching a video the screen shuts off. They have sent a few updates but no update on the screen shutting down. Do not buy this phone, its the most annoying thing about the phone.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, July 7, 2024
Thank you for your feedback, Juan. Our goal is to provide you with the best experience possible. We noticed that you contacted us about your S24 Ultra. Please remember that Samsung Care provides a 12-month manufacturer defect warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides comprehensive protection for your Galaxy device, covering unlimited drops, spills, and mechanical breakdowns, as well as theft and loss coverage. We see that you have initiated the troubleshooting process by turning on the 'keep the screen on while viewing' feature. We recommend that you reach out to Samsung Support so that we can gather additional information to assist you with this. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone Smooth performance for everyday use
on July 7, 2024
Posted by: ErgoProxyKilla
from Virginia
Expertise:Expert
Verified Purchase:Yes
Smooth performance for everyday use, great camera, amazing features not available on aosp.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US