Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Buy the Terabyte.
on July 29, 2024
Posted by: NickinMalpai
[This review was collected as part of a promotion.] Bought the Ultimate 2ith a Terabyte of memory ( special order) and Love it! It holds anything..lol I use it to Edit Cad projects for 3d prints, the phone does an awesome job here and slices things beautifully. Also use it for heavy gaming, go Diablo Imortal, EVE and hopefully Dune this fall! Taking pictures with the Generative Ai is fun, and crystal clear. Speeds are amazing even with Casting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S24 Ultra is the KING of all flagships
on July 29, 2024
Posted by: RDudes
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is one of the greatest flagships to enter the smartphone markets, from its smooth OS, to great build with its titanium frame, to the S-Pen which is reliable in every way, to the great amount of accessories to make your life a little more easier, I would recommend this device to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on July 29, 2024
Posted by: Chaos1980
[This review was collected as part of a promotion.] The a.i feature rocks. The camera is very nice and takes great pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone that does it all
on July 29, 2024
Posted by: Randomblock1
[This review was collected as part of a promotion.] It has an amazing screen, great battery life, the fastest processor, top of the line cameras, it's even got a stylus built into it. It's got literally every feature you've ever wanted. And it just works. I've never really had to recharge it during the day, even under heavy use. It hasn't crashed on me. The cameras have never lost focus. It hasn't dropped a call. It's usually got a signal even when other phones don't. It is an absolute workhorse. Additionally, it's got Galaxy AI, which often comes in really handy. I'm a student, and it'll organize and summarize my notes, transcribe lectures, and summarize webpages. It can also fix up photos better than previous phones with the use of AI. The only thing it's missing? A microSD card slot. I miss those.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely LOVE this phone!
on July 29, 2024
Posted by: KeetheDoll
[This review was collected as part of a promotion.] This phone is absolutely perfect for my needs! The multi-tasking abilities, the speed, the Galaxy AI functions, the size, EVERYTHING! It fits perfectly in almost all of my purses as well! I'm a content creator so images are everything to me. The camera always delivers perfection! Many times I get details I wasn't even looking for. The zoom is spectacular! I could go on and on.... tunes nothing about this phone that isn't amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely phenomenal
on July 29, 2024
Posted by: Jamie511
[This review was collected as part of a promotion.] Phenomenal equipment wouldn't work with anynotjer companies
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 ultra review
on July 29, 2024
Posted by: Nick99
[This review was collected as part of a promotion.] I only got the s24 because my s22 crashed and I needed a phone in a hurry. I honestly would have stuck with the s22 ultra as I don't see a huge difference between the two phones. AI is over hyped at this time but may become more valuable in the future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay but underwhelming
on July 29, 2024
Posted by: GimmeARealQuickShot
[This review was collected as part of a promotion.] This product touts alot of features that you have to be an expert to get the full benefit. The camera has an option of being stellar, but you have to do so much tweaking before you snap the shot. It's hard do get a good,quick shot of your fanmiy from just a click, it's gonna happen, but be blurry, delayed and miss the moment you were trying to capture.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 16, 2024
We are grateful for you taking the time to share your honest feedback with us. We enjoy hearing from our loyal customers and learning about their experiences with our devices. We noticed that you contacted us to share your thoughts on the Galaxy S24 Ultra. With its AI features, the S24 Ultra redefines creativity, productivity, and endless possibilities. The S24 Ultra enables you to enhance your photography for maximum visual impact with Photo Assist. You can manipulate objects, zoom in, reframe, and enhance your photos with the assistance of AI. If you need to efficiently search on your smartphone, simply make a circle gesture. Boost your productivity on the large fold-out screen, using your finger or the S Pen. You can find a list of your device’s AI features in the Settings menu if you would like to adjust the options or simply need a refresher. To access the AI features, go to Settings, and then tap Galaxy AI. Select your desired AI feature to learn more about it and adjust the settings. For further information about the AI features, go to Settings, swipe to, and tap Tips and User Guide. We have also included a link to help you navigate these features. If you need any further assistance, feel free to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/
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Written by a customer while visiting Samsung US
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