Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Go to phone
on July 29, 2024
Posted by: Crocafela
[This review was collected as part of a promotion.] This is a must have phone for everything you do in life. Helps with everything not just for calls and messages. Camera is great. Ai translate is awesome for when giving directions to tourists as I work in downtown NYC lol. AI even helped me with writing professional emails while on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra review
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone is awesome the 120hz is by far the smoothest phone I've used compared to previous ones and the battery is top notch it last a whole day! The AI is by far the best part of the upgrade I love being able to edit photos so easily and being able to search up anything just by holding the home display and circle the image and see how much it cost it's truly an amazing phone best purchase of 2024.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I have had.
on July 29, 2024
Posted by: KKsGalaxys24ultra
[This review was collected as part of a promotion.] I use my Galaxy S24 Ultra for everything. Including photography, video calls, messaging, emails both personal and work. Love having the s pen for multiple uses. The quality of the photography is excellent. Have always used Galaxy s series phones and will continue to do so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best of all others
on July 29, 2024
Posted by: Ezalmas2
[This review was collected as part of a promotion.] I used for my job as well as Recreational and vacations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with amazing features!
on July 29, 2024
Posted by: Boymom23
[This review was collected as part of a promotion.] Use the phone mostly for pictures and streaming. The AI has been very helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ultra
on July 29, 2024
Posted by: Wen1974
[This review was collected as part of a promotion.] Love the phone it's like a mini tablet. I do just about everything on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra after 3 Months
on July 29, 2024
Posted by: Hahmhed
[This review was collected as part of a promotion.] I am loving the long-lasting battery life of the Galaxy S24 Ultra. The new titanium body makes it feel incredibly premium, and the camera is perfect for capturing high-quality images for myself and even for my clothing Band. Additionally, the new Galaxy AI features are incredibly helpful for my fashion business, assisting me in conducting research and writing official emails efficiently. The search to circle feature is amazing. I am using it way more than I first anticipated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Top quality phone!
on July 29, 2024
Posted by: tylerm86
[This review was collected as part of a promotion.] Love many of the features on the s24 ultra, still don't know how to use them all. When you first get a new Samsung it works perfect then after updates they all seem to fail rather quickly. The camera I don't feel is the best quality, I clean the lense and pictures still blur, been an issue on all my galaxy phones. The Galaxy AI is probably the best feature if utilized, really assists you in many things you do on your phone, from camera, texts, Internet, etc. I use mine for crypto, social media and camera and really hope one day they can do better on the picture aspect or atleast more user friendly to understand.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
Thanks for the outreach, Tyler. It's always great to hear from our valued customers and get their feedback on our devices. We noticed your review is about the Galaxy S24 Ultra. It's great to see that you've been able to utilize the Galaxy AI features your device has to offer for things like crypto, social media, and the camera. If your photos and videos are blurry or poorly exposed follow our tips to get the best photos provided in the link attached. Also, check for the most recent software and confirm no apps are interfering with the camera. If this continues to persist, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/ (blurry camera)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001424/ (blurry camera)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US