Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
FLAGSHIP PEAK
on July 29, 2024
Posted by: Justin
[This review was collected as part of a promotion.] We have reached the peak of smartphone devices with Samsung introducing Galaxy AI. With 8k capabilities on their camera system and their powerful processor.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely LOVE my Galaxy S24 Ultra!
on July 29, 2024
Posted by: Chevygirl
[This review was collected as part of a promotion.] I'm a long-time Galaxy owner/user!! I've loved them all!! I love the looks, the features, the functionality, the customization options, all of it!! I'm very, very pleased with my new S24 Ultra and all that it has to offer!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A very powerful and amazing device , pleasant.
on July 29, 2024
Posted by: Jaguar
[This review was collected as part of a promotion.] To start off , I gotta say i love the circle feature using the AI , searching for something hasn't been easier and convenient. Camera , AI , phone speed and battery are amazing, honestly, Im very very pleased with this little device and it's very fast when it comes to gaming which is why I mostly got it , doesn't let down. Overall, a beautiful design with a the power of a beast inside .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sam S24 Ultra
on July 29, 2024
Posted by: LoveS24
[This review was collected as part of a promotion.] I love the phone, it's everything I wanted it to be and more. I dreamed about this phone and when I got the chance to get the latest one I was over the moon. Now all I'm missing is the watch and ear buds NEXT🤞🏼
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A must have
on July 29, 2024
Posted by: Tuffchoose
[This review was collected as part of a promotion.] It's a great phone. Love the camera and all it's features. Also great to stream movies when I'm away from home. Really glad I upgraded from my old phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on July 29, 2024
Posted by: Hakulo1983
[This review was collected as part of a promotion.] I am using my Samsung phone for gaming and working.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and miniature tablet
on July 29, 2024
Posted by: WPhillips
[This review was collected as part of a promotion.] Galaxy S24 Ultra replaced the Galaxy Note and has all the sPen bells and whistles. Great camera as always.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Limited use, too Limited to be useful
on July 29, 2024
Posted by: William
[This review was collected as part of a promotion.] Even with Galaxy AI, it is too restricted to be used for anything but placing and receiving calls
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 16, 2024
Hey William! We appreciate you taking the time to share your honest feedback on the S24 Ultra. We hate to hear that you feel as though this device has been limited for you. Whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features on your Galaxy phone or tablet to simplify daily tasks! For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. Check out the link attached to learn more about the awesome AI features the S24 Ultra has to offer. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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