Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Galaxy S24 ultra
on July 29, 2024
Posted by: antonga
[This review was collected as part of a promotion.] Best IA I have seen in recent development. The pictures quality and features are awesome. Dual video recording is a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: GalaxyPhoneUser
[This review was collected as part of a promotion.] This is one powerful phone. It features Samsungs Galaxy AI and helps you complete many tasks faster than ever. No slowdowns and all day battery life is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is poor cosmetic qualities
on July 29, 2024
Posted by: Nicole
[This review was collected as part of a promotion.] Out of the blue, my back glass looked as though it was coming unglued. Well I took it in and I was told the paint from under the back glass is chipping away. Something samsung said was my fault, mind you my phone has no physical or liquid damage.
Value
1
Response from Samsung USBy R&R Team, September 13, 2024
Thanks for reaching out to us, Nicole. We appreciate you voicing your honest feedback on the Galaxy S24 Ultra. We noted that you reached out about your screen being damaged. Your Galaxy S24 Ultra comes with a 12-month limited warranty for manufacturer defects. This means that any issues related to the manufacturing of the device are covered within this period. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and extra support. Please reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Capable and powerful
on July 29, 2024
Posted by: Mitchell
[This review was collected as part of a promotion.] Love this phone, no crazy difference from the 23 but a very solid feature packed phone overall. The Galaxy AI features are very impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing best phone!
on July 29, 2024
Posted by: Princeofcrime18
[This review was collected as part of a promotion.] I keep learning new things about this phone...
And the new features are very convenient to know and to implicate in a everyday use
And the AI features are super convenient
And the new features are very convenient to know and to implicate in a everyday use
And the AI features are super convenient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product with couple bugs
on July 29, 2024
Posted by: customer
[This review was collected as part of a promotion.] The only complaint I have:
Phone heats up on light use sometimes.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY S24 ULTRA REVIEW
on July 29, 2024
Posted by: TKFRY83
[This review was collected as part of a promotion.] I absolutely love my galaxy s24 ultra. Compared to other devices I've used you can't go wrong with. Love the new AI features and looking items up just by circling the info or picture. The camera is amazing, the sound and the look. I love the built in S pen. I use it for everything like phone or text, social media, pictures, recipes, notes, games, music and drawing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, big phone.
on July 29, 2024
Posted by: Navsams
[This review was collected as part of a promotion.] I love the new samsung s24 ultra with Galaxy AI. It's very fast and seamless to use with various other samsung devices that I use.
I use this phone for work and the s pen is incredibly useful for my day to day.
The only downsize is the weight of this device. I started having a pain in my wrist after 5 months of usage. My pain has now become chronic and I'm evaluating if its the right size phone for my usage.
Value
4
Written by a customer while visiting Samsung US