Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Super awesome phone...except
on July 29, 2024
Posted by: Chuck7t
[This review was collected as part of a promotion.] So everything on this phone is incredible. The camera is better than the super expensive cameras you cam buy. It's graphic are incredible. Great storage and performance. Only thing wrong with it. It randomly drops service. And doesn't get as good of service as my previous android. Other than that this is the greatest phone on the market!
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Hey, Chuck! We really appreciate you taking the time to share your opinion on the Galaxy S24 Ultra. It's great to see that other than the challenges you've experienced with your service this device has been incredible for you. If your Galaxy phone is experiencing low signal or even no signal at all, you may be unable to connect to the internet, and its ability to make or receive phone calls may be limited. If you are still experiencing this you can perform tasks like rebooting your device or resetting your sim. Check out the link for instructions on how to do so as well as other options to help resolve this. If you are still experiencing dropped service, we recommend reaching out to us at Samsung Support so that we can look further into this to help find a resolution. Thanks for being the best part of the Samsung community. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001598/ (dropped signal)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001598/ (dropped signal)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
New standard
on July 29, 2024
Posted by: Cody1337
[This review was collected as part of a promotion.] The Samsung S24 Ultra impresses with its cutting-edge features and top-notch performance. The standout is the Circle to Search AI, which offers an intuitive and powerful way to find information instantly. Just circle any text or image, and the AI delivers accurate results in seconds. The device's sleek design, exceptional camera quality, and fluid user experience make it a top choice for tech enthusiasts. Overall, the S24 Ultra sets a new standard for smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Galaxy Phone Yet!!!
on July 29, 2024
Posted by: mjsactor
[This review was collected as part of a promotion.] In 10 years, this is the 3rd Samsung Galaxy Smartphone I've owned. This is so far the best one yet. Works wonderfully with my Galaxy 6 Classic Smartwatch. Plus, works great with the 5 Samsung Smart TV's we own. THANKS SAMSUNG!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BRAVO ZULU with GALAXY AI
on July 29, 2024
Posted by: SQUID70
[This review was collected as part of a promotion.] GALAXY AI is good and very nice.......easy to use...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Smart Phone
on July 29, 2024
Posted by: Natali
[This review was collected as part of a promotion.] Lowe display. Great performance. Galaxy AI, especially for search. Photo and photo editor with galaxy AI is good. Good One UI implementation.
Cons: battery life.
Cons: battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on July 29, 2024
Posted by: Hopers73
[This review was collected as part of a promotion.] This product has great features. I can sit all day and utilize this phone. Only thing i wish was better is the charging battery life. The battery uses up quite fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AI is the future
on July 29, 2024
Posted by: RealOne1322
[This review was collected as part of a promotion.] I love the Galaxy AI. It makes things much simpler. I use Circle to search all the time and quick edits from photos. It's a fantastic phone I am shocked how they can upgrade this because this currently feels like the perfect phone. Only thing I would add is more AI features, but currently it's solid in every aspect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down, the best mobile phone on the market.
on July 29, 2024
Posted by: Bostonbassman78
[This review was collected as part of a promotion.] This phone is an absolute game changer. With the Galaxy AI, there isn't another brand on the market that even comes close. The display, the sound, the video, and the pictures are all the best there is. I use my phone daily for pictures and videos. It takes gorgeous pictures and videos. I also use it for streaming, and everything is seamless. It's one of the fastest phones I've ever used. If I want to open an app, it's there in a snap. Its quality is above and beyond any other Galaxy phone I've used, and I've been using Samsung phones since the original Note. But it's really the AI that stands out with this phone. It has saved me quite a few times writing emails and texts, and with some pictures as well. Overall, I'll give this phone a 10/10.
Value
5
Written by a customer while visiting Samsung US