Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
This phone has great features.
on July 29, 2024
Posted by: LuvBbyYaya
[This review was collected as part of a promotion.] I love how I can customize my phone exactly how I want it to be whether it's for work or play. It makes my life so much easier. I don't know what I'd do without it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cell phone on another level
on July 29, 2024
Posted by: SBrown
[This review was collected as part of a promotion.] I am constantly amazed at the features on this phone. The camera, the gorgeous display, and the Galaxy AI make for a one of a kind experience. I am learning new features everyday. Simply circling an object in a photo triggers the AI and I am provided with a wealth of information related to the object. The ease of translating from English into multiple languages via phone and text is extraordinary. The phone speed and battery life are second to none. The people around me are beginning to get a little phone envy. Great job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra is Amazing!
on July 29, 2024
Posted by: SweetT
[This review was collected as part of a promotion.] AI is amazing to use in texting, it gives advice on how and what to say, which helps me in my conversations!
I use my S24 Ultra for my own personal use and I love taking pictures and the vibrance and clarity it gives me!
Samsung has always been my go to phones and has never let me down and the Ultra has outdone itself!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on July 29, 2024
Posted by: Tripleog33
[This review was collected as part of a promotion.] Great camera and resolution when it comes to pictures and videos. The very s pen and the galaxy ai is extremly helpful for shorthand tasks.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Galaxy S22 Ultra
on July 29, 2024
Posted by: Granty
[This review was collected as part of a promotion.] My Galaxy S22 Ultra is great. The only problem I have is I am still learning how to use it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best New Phone on the Market
on July 29, 2024
Posted by: KipChipperly
[This review was collected as part of a promotion.] Galaxy Ai is amazing! My productivity is now higher than it's ever been due to this feature.
Sleek, beautiful design and killer camera.
10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Product
on July 29, 2024
Posted by: Nunulove
[This review was collected as part of a promotion.] I didn't know what to expect with the S series since I've been using the Note series for as long as I can remember, but so far, so good. I'm impressed and this product has great features. I like the screen size, and as expected of a Samsung high-end phone, the picture quality is great. Not forgetting Galaxy AI, makes life easier. I used to screenshot products to search for them online, but now, I can just circle it with my S-pen and voilà.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Interior camera to the S21 Ultra
on July 29, 2024
Posted by: DantheMan
[This review was collected as part of a promotion.] Never let your new technology be shown up by your old tech. The S21 Ultra camera is superior to all following models.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for the outreach, Dantheman. It's great to hear from our loyal customers. We really appreciate you taking the time to share your feedback on the Galaxy S24 Ultra with us. The Galaxy S24 Ultra boasts a 200MP main camera, a significant upgrade from the 108MP sensor on the S21 Ultra, allowing for even greater detail and clarity in your photos. Both models feature a 12MP ultra-wide camera, but the S24 Ultra benefits from enhanced image processing for clearer, more vibrant shots. The S24 Ultra features two telephoto cameras: a 10MP 3x optical zoom and a 10MP periscope lens with 10x optical zoom, similar to the S21 Ultra. However, the S24 Ultra benefits from improved zoom clarity and stability, particularly at longer zoom ranges. Thanks for sharing your thoughts on the S24 Ultra with us. If you have any further questions or concerns, please reach out to us at Samsung Support and we'll be more than happy to assist. -Kelvin
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Written by a customer while visiting Samsung US
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