Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4 out of 5
4
Overall, good phone,
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been a Samsung Galaxy owner for as long as I can remember. And so far, I'm mostly happy with the S24 It has the galaxy AI Which I'm still working on trying to learn so I can enjoy the full benefit of it. The phone's large takes good quality pictures. The Text-to-speech is a lot better than the previous version. My only problem with this phone versus the S21, which was my last model. Is I don't seem to have good connectivity in a lot more places? I hit more dead spots with this phone and have trouble using the internet. We're finding hot spots then. I did not have with the S21. But other than that, it's a complete upgrade, so overall, very happy with the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features. Love this phone.
on July 29, 2024
Posted by: Beans1
[This review was collected as part of a promotion.] I am forever taking pictures and videos. With this phone I get top notch pics and videos. The Galaxy AI is great. This is my first phone that has it. Looking forward to what galaxy Ai can do next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I LOVE this product :D
on July 29, 2024
Posted by: Naterrr
[This review was collected as part of a promotion.] I absolutely love my s24 ultra. I think this device absolutely trumps all others on the market. The camera literally makes me want to cry tears of joy, the zoom capabilities yall developers were able to put in to this phone completely blows mind and the AI Gemini software!?!?! It's like I have my own personal assistant who has the knowledge of the entire internet in my pocket.
Would recommend to anyone. Absolutely ANYONE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My take on the S24 Ultra
on July 29, 2024
Posted by: Josh2696
[This review was collected as part of a promotion.] Great phone. Sleek design.
Pros: the galaxy Ai feature makes finding something you scroll across absolutely seamless and if you have friends with a different primary language then it makes communication a breeze. Great camera to capture great moments. Phenomenal battery life.
Cons: my only drawbacks are the odd finger positions required to screenshot on the phone with small hands. Perhaps moved down an 1/8 of an inch would absolutely solve this problem.
The only other small drawback is that the smart pen is not flush with the phone when clicked into place. Minor inconveniences but hopefully places to improve on in future generations to come
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product overall
on July 29, 2024
Posted by: Jacinto559
[This review was collected as part of a promotion.] I love my samsung because it helps me with work and daily use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 29, 2024
Posted by: Leovicente
[This review was collected as part of a promotion.] All around Great phone and practical Galaxy AI features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on July 29, 2024
Posted by: Love4real
[This review was collected as part of a promotion.] I like this quality phone. The features are better than the s22 I had previously.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best screen and battery life
on July 29, 2024
Posted by: Mesh254
[This review was collected as part of a promotion.] I love the Galaxy s24 ultra's display. It's crisp and smooth. It's also very bright and thus very easy to use in direct sunlight. It also gets very dim so it's easy to use with no lights on. Battery life on this phone is phenomenal. I got for a full day and get back home with around 54% battery. I also love the Galaxy AI features. The most useful so far is the click to search. It's so intuitive and works like a charm.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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