Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
It's an ok phone
on August 12, 2024
Posted by: Beanpie
[This review was collected as part of a promotion.] Purchased the s24 ultra expecting a great phone....I got an ok phone. It's not much different than my note 8. The squared build feels good in my hands.
The big galaxy AI that was supposed to change everything is clunky and lackluster at best.
The screen is ok but I have an issue of phone opening something different than what I'm pressing....never had that issue on previous galaxy phones.
It's an average phone to me that's not worth the price to upgrade to.
The big galaxy AI that was supposed to change everything is clunky and lackluster at best.
The screen is ok but I have an issue of phone opening something different than what I'm pressing....never had that issue on previous galaxy phones.
It's an average phone to me that's not worth the price to upgrade to.
Value
3
Response from Samsung USBy R&R Team, August 23, 2024
Thank you for getting in touch with us. We noticed that you reached out to share your feedback about the S24 Ultra. The Galaxy S24 series, which includes the S24, S24+, and S24 Ultra models, is now available. These phones come with new AI features to enhance daily productivity, large displays for gaming and web browsing, and ample storage for all your apps, files, photos, and videos. The Galaxy S24 Ultra also features S Pen functionality for taking notes in Samsung Notes or writing messages and emails. Please reach out to us at Samsung Support so that we can look into what may be causing your display unresponsiveness. We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It past my expectations more then what I want
on August 12, 2024
Posted by: Ericka
[This review was collected as part of a promotion.] I love galaxy stuff I do have the wash ,phone and ear buds 2 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market
on August 12, 2024
Posted by: Azurexdragon
[This review was collected as part of a promotion.] I use the AI features all the time, it started as something I thought I would never use, but circle ti search has been so useful. I also love the message suggestions, and auto formating for notes.
The camera is outstanding and miles ahead of the 22 Ultra I upgraded from. Would recommend some sort of cloud storage if you take a lot if pictures, as those 200mp files add up fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ai is the the best
on August 12, 2024
Posted by: JYELTON
[This review was collected as part of a promotion.] The galaxy ai in the s24 ultra is amazing tbh I've only begun to scratch the surface of what it can do from auto corret complete rewording of a sentences make it look better hands down best adaptive feature to hit phones in long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features, I love the screen
on August 12, 2024
Posted by: Anti1994
[This review was collected as part of a promotion.] The Galaxy AI is very helpful. I did try to find some shoes and the Galaxy AI pulled up the exact same shoes that I was looking for on Google
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such great battery life
on August 12, 2024
Posted by: Executioner
[This review was collected as part of a promotion.] Lasts all day even with playing games but could use some camera optimization software
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love it
on August 12, 2024
Posted by: Rifraf
[This review was collected as part of a promotion.] Love it...................................................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty Awesome
on August 12, 2024
Posted by: NcMomma
[This review was collected as part of a promotion.] This is probably the best phone I've ever owned in terms of taking photos and just overall performance. The Galaxy AI features are neat on the phone as well. I've used the circle search and Galaxy AI features to clean up photos. It's my personal phone, but I also use it for work, and the performance is so much faster than my standard issue work phone, so I prefer to use my S24 Ultra more often.
Value
5
Written by a customer while visiting Samsung US