Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The model is the best.
on August 12, 2024
Posted by: jennifer77541
[This review was collected as part of a promotion.] I'm still learning to use all my features. The phone is smarter than I am.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Phone for Every day Life
on August 12, 2024
Posted by: SamsungGalaxyUltraUltra
[This review was collected as part of a promotion.] Samsung galaxy ultra 24 has been the best phone to date. The camera has been enhanced, the processing of the phone is faster, and the memory is superb. I am able to use my phone for personal, work, and school. It created different tabs within my phone to separate my every day life task. I recommend this phone for the every day, busy individual to make their life a lot easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clean, smooth and amazing picture quality.
on August 12, 2024
Posted by: Superx1988
[This review was collected as part of a promotion.] Amazing. Outperforms any device I have ever had. I would highly recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra after 6 Years of Note8
on August 12, 2024
Posted by: SinceGalaxyII
[This review was collected as part of a promotion.] My original intent was to humorously keep my Note8 for life. It's been through a lot with me but recently in 2024, my apps started to not be supported by the respective developers, one by one. So as cheap as I am, I bit the bullet and now rocking the 512gb 24 Ultra and it's of course, a stallion. The fingerprint sensor on the screen front is still taking some getting used to but so far I've adapted to the lack of an earbud jack and the unit is only slightly bigger than my Note8 so the feel is familiar even though the screen diagonal is half inch bigger.
Overall, the Ultra is a beast with the 12gb Ram under the hood. I use Ram heavy apps like YouTube, Outlook, and other work apps, and it's only taking up half the memory without a sweat and sacrificing speed.
I'm making some real life use out of Interpreter app for spanish when at work and look forward to other languages to be added like Tagalog, as my wife's parents are filipino while I'm not. I like the AI circle search. Though I haven't used it much yet, it adds some to the manual image searching. The antireflective screen is also a great solution to what I didn't realize was a problem to me before. I can't look at other people's phones now without being judgy of theirs.
What sold me most was Samsung's announcement that they'll be supporting this thing for 7 years. This is what tipped me over buying a used galaxy 21 or 22 versions. I have the Galaxy Watch4 and a Samsung TV so obviously I find Samsung has earned my $$.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 12, 2024
Posted by: BCVolk
[This review was collected as part of a promotion.] S24 Ultra with Galaxy AI is a great, fast, vibrant phone. Multitasking is a breeze and the screen is bright and colorful. I'd highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great integration of Galaxy AI
on August 12, 2024
Posted by: GalaxyAiReviewGiftcard
[This review was collected as part of a promotion.] The Galaxy S24 sets a new standard in the smartphone industry with its sleek design and premium build quality. The display is vibrant, featuring deep blacks and a high refresh rate for smooth visuals. Galaxy AI is a standout feature, enhancing the user experience in numerous ways. The camera system, with AI integration, delivers stunning photos and videos by adjusting settings in real-time for optimal results, even in low light. Performance is top-notch, thanks to the latest processor and Galaxy AI's optimization, ensuring smooth multitasking and extended battery life. Galaxy AI also personalizes the user experience, learning habits and preferences to suggest apps and settings. Security is enhanced with AI-powered facial recognition and fingerprint scanning, adapting to changes in appearance. The AI assistant is more responsive, understanding natural language commands and providing accurate answers. Connectivity is optimized with 5G and Wi-Fi 6E, and the display adjusts brightness and color based on the environment. Overall, the Galaxy S24, with its powerful Galaxy AI, offers a seamless and innovative user experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: KaotikJ
[This review was collected as part of a promotion.] Galaxy ai works great! No issues using it.... Used it on pictures and text to write things. Phone battery is good... Easy to use interconned system.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 24 Ultra
on August 12, 2024
Posted by: JFrank
[This review was collected as part of a promotion.] The phone is fine for the most part. It isn't always as fast as it shod be and I don't see 5G being any better than 4G. The Bluetooth connection is not good. Especially with spotify, very very disappointed but I am used to it. No samsung device I have owned has played well with spotify.
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Thank you for contacting us, JFrank. We appreciate your feedback and your insights are valuable to us as we strive to make improvements. We noticed that you were interested in reviewing the S24 Ultra. Want real-time translations during face-to-face conversations? With Galaxy AI, you can do just that by holding up your phone. Regarding your concerns about connectivity speed and Bluetooth connection, please note that during peak times or in busy areas, towers may become overloaded, resulting in slower mobile data access. Make sure to verify that your account is in good standing and the service is active with your carrier. Some carriers may slow down data access once you reach a certain limit, or data may be slower in specific areas. For troubleshooting options, please follow the link provided. We would like to gather more information about your experience with the phone's Bluetooth connectivity. Please contact Samsung Support so that we can work on resolving this. We are looking forward to hearing from you. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US