Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Feature packed and wildly capable
on August 12, 2024
Posted by: WhiskeyandWhey
[This review was collected as part of a promotion.] I've had this phone about two months now and it's rock solid. The photo capabilities are a huge improvement over the S22 Ultra I had before. And the Galaxy AI when editing the photos make it actually fun to play around with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with fantastic camera!
on August 12, 2024
Posted by: LordAizen
[This review was collected as part of a promotion.] I love the newest addition to the Galaxy family! And with the Galaxy AI feature I can take a picture that not only looks great but I am also able to search for that product online if I wanna purchase it. Couldn't be happier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 12, 2024
Posted by: BIGD80
[This review was collected as part of a promotion.] Absolutely love this phone I use it for work and personal and a mechanic I use it to look up and order parts, run diagnostics, and receive payments. The camera dose great for filling information from the equipment I'm working on. Having the s pen makes day to day notes easier to take. Honestly it's like having a computer in your pocket I use it more than my computer it is more convenient and easier. Has to be one of the best buys I have ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works great and has great features
on August 12, 2024
Posted by: Denzor66
[This review was collected as part of a promotion.] I use my Samsung phone for streaming, work and communication with friends, family and co-workers
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on August 12, 2024
Posted by: RetiredLabRat
[This review was collected as part of a promotion.] My S24 Ultra is an excellent phone. The Galaxy AI has been great. Using AI call assist my wife, who only speaks Vietnamese, and I, who only speaks English, are able to have phone conversations as the AI translates as we speak, both in audio and in text. That is a big help.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone.
on August 12, 2024
Posted by: Moniqua
[This review was collected as part of a promotion.] Very easy to use, stylus stays put. Use for work emails and personal games, I love reading my e books on the larger screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall happy with this device
on August 12, 2024
Posted by: Smalz99
[This review was collected as part of a promotion.] Overall I love the phone I use it primarily for streaming shows and for work. I have experienced a couple glitches where the phone has completely froze up on me to the point where I couldn't even turn the phone off or on to reset it. However, it's a fairly simple device to use.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Screen and camera
on August 12, 2024
Posted by: Lgrg1912
[This review was collected as part of a promotion.] Although the phone is quality and I love it compared to my S23 Ultra, to switch to the "Thank you" that the S24 Ultra (the lived mode is the same as natural) and the camera took the zoom of 10x by 5x was the most horrible decision, so I decided to switch to the S23 Ultra and sold my S24, you know, I love Samsung and I consider myself a fanboy, but when they do things wrong, I have to say it if I don't like them.
I've never had another phone from another company, just Samsung, never touched any device or tablet other than Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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