Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
An upgrade to the Samsung Note
on August 12, 2024
Posted by: Sevyn76
[This review was collected as part of a promotion.] Mu phone is my lifeline. I don't really use the Galaxy AI but I appreciate having the option to use it should I need to. I do play games, watch tik tok and you tube frequently and I don't have any issues with any of them. I was an OTR truck driver and appreciated the phone's ability to be an all in one entertainment system without having any issues. I could google my destination, map my route, and listen to an audible book with no strain at all as the battery life is better than most phones and the video quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] "Galaxy AI" when I first got this phone I didn't really know to what expect of it I disrespected another phone well I was wrong this phone does so much that I'm still learning things from it every single day on how to use it how to use it to my fullest capability the pen feature is amazing I love the picture taking I love the graphics of the phone I love the game on the phone the game on the phone is absolutely amazing the AI on the phone really keeps me up to date on all my daily news about my sports everything is going around on me it's a great phone all in all I would recommend this phone to everybody people who write for a living who do speech for living who just need a great phone this is it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery life
on August 12, 2024
Posted by: AsterSher
[This review was collected as part of a promotion.] Excelent battery life
Photo resolution is perfect and awesom
At first ai was dificult but when you learn how to use it is great
Photo resolution is perfect and awesom
At first ai was dificult but when you learn how to use it is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy S24 to date
on August 12, 2024
Posted by: Ceedub0187
[This review was collected as part of a promotion.] They pretty much took various features that were good from previous versions and placed them all in the Ultra. The S pen is great amd responsive and can be used in a number of ways. However the GalaxyAI features which I thought was a gimmick is actually very useful and you can get alot done. I highly recommend this over other phones in this category.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My whole family uses samsug phones
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've never had an issue with any samsung product. We use the phones, tv, computers, and tablets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy s24 ultra
on August 12, 2024
Posted by: msjazminem
[This review was collected as part of a promotion.] This device is so handy and fast! I love how responsive this phone is, and when I need and app, it uses my voice to quickly get me what I need! I'm still playing around with and learning about the Galaxy AI features, but I'm excited to find out all it can do to make my daily life and business much more effective!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I'm experiencing my least favorite series
on August 12, 2024
Posted by: JOEY91
[This review was collected as part of a promotion.] I'm on my second S24 Ultra. My fingerprint scanner stop working ,that sucked .I was under warranty so they shipped me a new/refurbished phone that's very buggy ..My least favorite series by far ..
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
We appreciate your candid feedback, Joey. Your insights are key as we continue to improve our products. We see that you reached out to let us know about your thoughts on the S24 Ultra. There's a whole new world of possibilities with the Galaxy S24 Ultra, Galaxy S24+ and Galaxy S24. These devices are powered by Galaxy AI1, which is transforming how we interact with our phones and unleashing new ways to create, connect, and more. If you are experiencing bugs on your phone, check out the link attached to optimize your device. If you have already done so and this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My Epic Samsung S24 Ultra
on August 12, 2024
Posted by: Kellz430
[This review was collected as part of a promotion.] The S24 ultra is a very classy unique phone. The stylus gives you great options to take selfie, write reminder messages and open apps. The updated magnified camera can zoom in to the moon 100× shows the craters in the moon clear. The language translation feature allows you to communicate with any language as if you was fluent in that language. Using "Galaxy AI" to write an email, give a review or write a simple text message it works wonders. I love how you can take a picture and make a photomoji, you can also use the photomoji to use in your calender reminder to highlight a date. The feature to customize text messages with friends and family. Overall S24 Ultra to a true upgrade and well made phone. Thank you Samsung look forward the the newest updates you all will come up with.
Value
5
Written by a customer while visiting Samsung US