Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Amazing phone
on August 12, 2024
Posted by: Dmanx92
[This review was collected as part of a promotion.] The phone is incredible, I initially got it because I wanted an upgrade as my old phone struggled with some work apps and now I use it for everything. It's great for gaming on the go, the camera is the best I've ever had on a phone, and all the galaxy ai features are really cool and useful too! Without a doubt the best phone I've ever owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This cellphone is not so good the battery
on August 12, 2024
Posted by: Samplus1
[This review was collected as part of a promotion.] Battery is drained so fast is much better than s20ultra
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 16, 2024
Thanks for the feedback. We appreciate you taking the time to let us know about your experience with the S24 Ultra. The Galaxy S24 Ultra's 5000mAh (typical) battery lasts a long time, letting you watch videos for up to 30 hours or play music for up to 95 hours. If you're still experiencing shortened battery life, check out the link attached for options to help optimize your battery life.
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great I'm every way, Samsung keeps impressing!
on August 12, 2024
Posted by: dwm98888
[This review was collected as part of a promotion.] Love everything about this phone and the improvements Samsung keeps making over the years.
This is why I keep coming back for the new models and will always be a loyal Samsung customer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nest camera and customization
on August 12, 2024
Posted by: JMITCH21
[This review was collected as part of a promotion.] Picture quality is absolutely amazing. The customization of the entire phone makes it easy to use and puts everything you use on a daily basis easier to find.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good overall
on August 12, 2024
Posted by: Adoctor
[This review was collected as part of a promotion.] The phone is exceptionally good in most areas. The only two areas that there still room for improvement is battery which may be 1 or 2 hours short for a full day work, and the corners which are too squared. Pretty good successor to the note series, especially with its anti reflective screen. Also, the galaxy Ai is very much useful in the camera editing section.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's pretty decent
on August 12, 2024
Posted by: Weewoo
[This review was collected as part of a promotion.] It's a phone it's powerful has a few graphic setting which is kinda of nice battery life tends to last all day depending on how much I use the phone 5/10 would recommend
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 is JALWA
on August 12, 2024
Posted by: Supremeguru
[This review was collected as part of a promotion.] The ULTIMATE gaming system has arrived in the S24 Galaxy AI. Smooth seemless graphix great touchscreen tons of gami g options personalizations and UI. Did i mention movies SUPER DUPER FAST LIGHTING POWER UP on fleek. Gallery has a whole new meaning... creat stories movies and gif effortlessly anywhere and miss out on nothing. Quick share is awesome for large file sharing in close circles and vast distances.... also FANTASTIC CUSTOMER CARE on all products. S24 Galaxy AI is awesome on all levels.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best versatile phone
on August 12, 2024
Posted by: Fuzzy2014
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is very versatile. I use mine for work with the help of AI and Google when searching information online or composing emails. With the S pen I can sign documents and complete tasks that you'd expect from a tablet or computer. On my free time I can enjoy the sound quality while watching a video or catching up on news along with split screen where I can communicate via text while watching a video. The long lasting battery allows confidence that if I start my day with a full charge that I'll have plenty of battery to last all day and more even while using multiple applications. No worries about being stranded looking for a charging station or needing to recharge. The screens resolution is vibrant and crisp. If you love taking pictures wether selfie or for a more professional picture taking advantage of all the multiple lenses that create some of the best quality photos around. The video quality is even better with image stability and high resolution you can really get creative with whatever you're trying to capture. The design, quality and durability of this phone is sure to be liked and definitely gives other phones a high standard to try and compete with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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