Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Amazing Camera And Features
on August 12, 2024
Posted by: J2poetic
[This review was collected as part of a promotion.] Camera quality is like nothing I've ever seen before. Identical to professional photography. The Galaxy AI in this phone really helps edit photos with pleasure and ease.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is Amazing!
on August 12, 2024
Posted by: StayGolden
[This review was collected as part of a promotion.] The Samsung Galaxy S24 ultra is an excellent choice for streaming due to its high-quality display and powerful processor. Its seamless integration with the Galaxy Watch enhances user convenience, and the improved Galaxy Al offers helpful and efficient assistance in daily tasks. Overall, it's a well-rounded device that excels in multiple areas, making it a great investment for tech enthusiasts and everyday users.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Screening Music
on August 12, 2024
Posted by: Southernpride
[This review was collected as part of a promotion.] I like streaming music in my car , riding my bike . The S24Ultra has clarity and crisp sounding streaming player.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not even mirrors
on August 12, 2024
Posted by: MahmoudLaJolla
[This review was collected as part of a promotion.] Hello, I can't use any other mobile phone to make videos and clips from the biggest flagship of Samsung phones and the technology giant, because even mirrors can't show this technology and beauty.
Tik tok....my life....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not what i thought it would be.
on August 12, 2024
Posted by: Tcee33
[This review was collected as part of a promotion.] Samsung galaxy S24 Uktra is not what I expected, it Freezes, screen color goes light to dark on its own.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 14, 2024
We appreciate you reaching out to us. Your feedback is very important to us! We noticed your review about the S24 Ultra. Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. If you are still experiencing freezing on your phone, please check out the link attached to help troubleshoot your device. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love everything about this product!!
on August 12, 2024
Posted by: DannyBoy915
[This review was collected as part of a promotion.] Where do I begin, at first I was really doubtful about getting the Samsung Galaxy 24 Ultra. I was wrong. This phone has really been very enjoyable. I love the camera. It takes amazing pictures. The video quality is beyond amazing. Playing games on it has become one of my favorites. Graphics and gaming is awesome. I really enjoy the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product Elevates my Life!
on August 12, 2024
Posted by: Primary
[This review was collected as part of a promotion.] My purchase of the new Samsung S24 Ultra absolutely elevates my daily life. As a creative and avid road traveler I always need consistency and reliability. Even with recent travels in a no service area Galaxy AI was able to provide me with weather information and route suggestions late at night. A game changer!
I use my phone for work as an on the go computer, editing photos/videos, creating content and research. Love my android life.
Definatly recommended this product! 5 stars and beyond!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camara and quality is the best.
on August 12, 2024
Posted by: Labrendaaa
[This review was collected as part of a promotion.] I use my Samsung Galaxy S24 Ultra for everything. The battery last a long time. Best pictures the camera is amazing. I'm very happy it. I think it's worth it. I still haven't messed with all the features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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