Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The s24 ultra is a great phone
on August 12, 2024
Posted by: Ps3242
[This review was collected as part of a promotion.] The Galaxy s24 ultra display with the S Pen and the large screen is an overall 10/10 phone, especially with the fast Snapdragon 8 gen 3 chip
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fits perfectly in my large hands
on August 12, 2024
Posted by: Tonebone38
[This review was collected as part of a promotion.] Not only is it a comfortable for my hands, it also comes with ai that I use on the daily. Not only is the camera great but there is a lot of cool wallpapers to add to your design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Memory and cpu the device very fast
on August 12, 2024
Posted by: Caesar
[This review was collected as part of a promotion.] I use my galaxy s24 ultra for work and gaming very fast phone high resolution screen camera performance perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The screen show clear
on August 12, 2024
Posted by: Jonboy1001
[This review was collected as part of a promotion.] Mostly watch YouTube . Listen to pandora while I'm working
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly what I need
on August 12, 2024
Posted by: Mykki703
[This review was collected as part of a promotion.] The S24 Ultra is everything I wanted and more. It meets all of my needs implicitly. It's fast, has plenty of memory and is extremely versatile.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is ABSOLUTELY AMAZING!!!
on August 12, 2024
Posted by: Craycray
[This review was collected as part of a promotion.] With A.I. u can do so MUCH! The call assist is awesome and has more languages than any single person could ever need to help u understand someone speaking foreign tongues. The way it does so many things automatically is astounding. The cameras on this thing are better than any camera I could buy at the cost of this phone. With the current technology u will never really need a computer... at least I won't. I haven't touched my table top or laptop since I got this thing! Samsung has destroyed the competition in my opinion!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent product.
on August 12, 2024
Posted by: Derrick619
[This review was collected as part of a promotion.] Interesting device, the S24 ultra. I kind of was expecting something a little more extravagant but the price I paid. I'll stick with it I don't Have the hang of the galaxy AI or operating system just yet, but we're getting there. Seems to be an issue with the magnet that interferes with this stylus in the area where the magnet is and so that's kind of frustrating, but I wouldn't trade. It in for anything I should have got the one with more Memory on it, but it'll do good for the moment. I'm pretty sure that I will be getting the the flip 6. When my current one expires in the next two years or whatever is available back then, or by then.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I hate my phone
on August 12, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] My phone never works have the time it's is always loading it says 5g in the corner with full bars but nothing works none of my apps , internet nothing so tired of waiting for a picture to load and galaxy ai is slow too
Value
1
Response from Samsung USBy R&R Team, August 13, 2024
Thank you for reaching out to us. We appreciate your insights as we work on making changes and improvements. We understand that you're contacting us about your S24 Ultra. The Galaxy S24 Series boasts dynamic AMOLED 2X displays with a 1-120Hz screen refresh rate and 2,600 nits peak brightness. The S24 Ultra and S24+ sport a QHD+ resolution, while the S24 features an FHD+ resolution. The 50MP camera now boasts 5x optical zoom and Nightography effects. Additionally, the powerful ProVisual engine enhances the overall photography experience with high resolution, Super HDR, AI Zoom, and Photo Assist features. If you are still experiencing challenges connecting to your network, please check out the link attached to troubleshoot your device. If this persists, reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212956/ (network)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212956/ (network)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US