Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,794 Reviews)
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,101 out of
1,227)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Ultra upgrade
on August 26, 2024
Posted by: Gaia7854
[This review was collected as part of a promotion.] Love my new phone. For 6 yrs I had a note9. I literally refused any upgrades because I loved my phone. But as with anything in life.. when it was time, it was time. Went to the store was set on the Flip, walked out with my Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Food delivery
on August 26, 2024
Posted by: Emayoe
[This review was collected as part of a promotion.] I wanted to get the best phone for my job. The GPS is terrible I have to restart in the middle of a delivery because it literally freaks out and will keep thinking I'm going in different direction. Very disappointing for my first flagship phone
Value
1
Response from Samsung USBy R&R Team, August 27, 2024
Thanks for the outreach, Emayoe. We appreciate your feedback as we strive to make improvements. We see you reached out to share your thoughts on the S24 Ultra. The S24 Ultra's enhanced processing power enables you to enjoy seamless gameplay. Experience lifelike visuals with real-time ray tracing for hyper-realistic shadows and reflections. Issues with a phone or tablet's GPS signal may arise due to satellite communication failure or disabled location settings. Ensure your location is enabled and consider updating your device for optimal performance. Check out the link attached to improve your phone or tablet's GPS signal. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001558/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001558/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love this one so much!
on August 26, 2024
Posted by: Redster
[This review was collected as part of a promotion.] I love the new screen and camera is amazing!! I do wish would load faster for apps and websites the search seems slow on mine. This is by far my favorite! The bright screen in the sunlight is amazing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone will not disappoint
on August 26, 2024
Posted by: Spartans757
[This review was collected as part of a promotion.] If you are looking for a flagship phone look no further. This phone is phenomenal. The screen on this phone is great. It is anti reflective which is great for viewing the phone outside in the bright sun. It also has some great AI features with allows you to simple circle an object on the screen and it will provide information on that object. This was very helpful on my trip to Spain because I am not fluent in Spanish. This phone also has a great camera as well so those 4k photos and video always come out great. I cannot recommend this phone enough. Just get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never Disappoints!
on August 26, 2024
Posted by: tsheidi
[This review was collected as part of a promotion.] Great product, as usual. I've had no issues. I'm glad the Ultras come with S Pens now, it's really convenient. Everything is very smooth and fast. I also love that this version has sharper corners, it's great for video.
I love the Galaxy AI features like photo editing. Removing objects and filling in gaps, blurring the background in post, it's all really cool. My only gripe would be that the Galaxy AI features are sometimes split between two separate places in the menu and sometimes they can be difficult to find. I feel like that's an easy fix and could be updated quickly.
Overall, awesome as usual!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful but lacking on the gaming side.
on August 26, 2024
Posted by: Nanami
[This review was collected as part of a promotion.] The phone is great, but after a couple updates I noticed a downgrade on performance. There's a lot of fps drops, even if not playing games the phone can get laggy, I cleared cache, app data, restart my phone it's still the same. Hope you can fix this because the phone is expensive and it should perform well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on August 26, 2024
Posted by: Trippypaco
[This review was collected as part of a promotion.] Amazing phone that is lightning fast and with it ability to translate for you makes it worth the buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra Review
on August 26, 2024
Posted by: RedStar
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is poised to be a flagship device that excels in design, display quality, camera performance, and overall functionality. It’s designed to cater to power users who demand top-tier performance, whether for photography, gaming, or productivity. With its advanced features and premium build, it’s positioned to be a leader in the high-end smartphone market.
Value
5
Written by a customer while visiting Samsung US