Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,794 Reviews)
Open Ratings Snapshot
Rating breakdown 16,794 reviews
5 Stars
14,526
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,101 out of 1,227
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Best phone I've ever owned
on August 27, 2024
Posted by: luptonmichigan
[This review was collected as part of a promotion.] I use this phone for everything. The galaxy AI is the coolest thing I've ever seen. The ability to remove objects from your photos, the live translation, the note organizing, etc. I could go on forever. I came over from the "competition", but after using this phone, it's not even a competition. Everything about this product is better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good for an galaxy AI
on August 27, 2024
Posted by: SugahLuvJoy
[This review was collected as part of a promotion.] I do love the cell phone size, shape, features and colors offered. Galaxy AI is a good addition to the cellphone device. I love the S24 ultra version. I love notes taking features, the extra storage space and the camera quality is great. I'm still learning and exploring my new device, it's so many great and new few to discover and the Galaxy AI is a big help in getting to know the device, It's definitely a keeper and it has fast charging.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic
on August 27, 2024
Posted by: Cacman
[This review was collected as part of a promotion.] Samsung is everything you would want in a phone. I love samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone..
on August 27, 2024
Posted by: Tata1961
[This review was collected as part of a promotion.] Love My Phone, I Do All My Business With My Phone. Love Shopping And Playing My Favorite Games.. Holds Charge Well..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Similar to the old phone
on August 27, 2024
Posted by: Tshow35
[This review was collected as part of a promotion.] Not very different from the s22 ultra
Just a bit slimmer and great colour options.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pros / cons for my galaxy phone
on August 27, 2024
Posted by: Katty1989
[This review was collected as part of a promotion.] My phone camera is difficult to understand.
Glass Protector made it difficult to scan finger print and face recognition.
Hard to understand bixzy system.
My phone is mainly for work.
I am able to use Microsoft thru my phone when I'm not at my computer.
I tried using the private folder for WhatsApp application but it limited me from being able to export info/ photos to others apps or Import docs to send thru WhatsApp private folder.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's not bad at all
on August 27, 2024
Posted by: Onlyareview1982
[This review was collected as part of a promotion.] Good quality pics, over all nice look no issues with conection.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blows away
on August 27, 2024
Posted by: Knappinghealer
[This review was collected as part of a promotion.] I'm a contractor and often get messages from clients about can you fix this and that, with galaxy AI I can! They send me a Picture of thier item, I circle it, search it, and wham! I know exactly what they want and how much it costs!
But that's not all! I record all my conversations for record, as big jobs require a lot of details. When talking to clients on the phone I can have Galaxy's AI summerise the conversation in text!! So I instantly follow up with a written email confirming and recording our conversation. Not only do I look extremely professional doing so, I keep a paper trail incase of a dispute.
On my personal time I have 2 cats, a dog a kid and wife, and we travel and go to play areas I can take pictures and videos of all of them, weather it's the baby crawling, the dog running or playing with other dogs or my cats chasing an invisible fly and jumping 8 feet into the air and still posing adorably.
There is nothing you can't do with this phone, oh it also let's me make fun of everyone with not a Galaxy phone. As no one has such speed, lense, crisp pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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