Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Love it its great
on March 15, 2023
Posted by: nopeaznape
[This review was collected as part of a promotion.] I had the s22 ultra and it was too heavy for the hand I had surgery on and the s21+ was too large in screen but the s23 is perfect in size and weight.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on March 15, 2023
Posted by: JennythePooh17
[This review was collected as part of a promotion.] I use my phone for shopping, social media and gaming. I like the camera and size and color are just perfect. I made a great decision choosing this phone
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone amazing battery!!
on March 15, 2023
Posted by: Jared40
[This review was collected as part of a promotion.] I love Samsung products. I have tvs tablets and phones from them. I had the S20 for past three years and wanted to upgrade. Decided to upgrade to the S23. What a great upgrade this phone has been. The phone seems smoother the screen is more vibrant. The best thing though is the battery life!! Highly recommend!!
Written by a customer while visiting Samsung US
Customer Rating
4
Solid phone with minimal issues
on March 15, 2023
Posted by: Rad5ever
[This review was collected as part of a promotion.] I upgraded from an s9+ which was finally starting to slow down after about 6years and I was looking to upgrade my camera. My biggest cons with the new phone is the lack of expandable storage, headphone jack, and charging cube. Other than that I've been loving it. The camera is great, the in screen finger print reader still works with a glass screen protector, and I had almost no issues transferring old data over. My favorite features are the extra dim screen mode for night use and the extra customization options like a theme color palette and moving wallpaper. The size of the s23 is also perfect for smaller hands, which is why I don't love the plus models. I'm really hopeful this phone lasts me just as long as my previous model!
Written by a customer while visiting Samsung US
Customer Rating
5
Excited and not so confused
on March 15, 2023
Posted by: Trick0214
[This review was collected as part of a promotion.] I am an older woman and technology has been difficult for me to grasp in-depth. But I have found my new Galaxy S23 to be the simplest for transferring data from my old phone (S8) , to navigating and settings. Of course I am still learning more everyday, but this phone does not intimidate me. I was worried about that, is why I waited so long to upgrade ;)
Written by a customer while visiting Samsung US
Customer Rating
4
Something new while nothing new
on March 16, 2023
Posted by: Ghostmotions
[This review was collected as part of a promotion.] I had the s10 since it came out and I loved it so much. I got an upgraded phone just because I was getting tired of the same phone for almost 4 years. Now that I have the S23 I don't really see much of a difference. It has the same things that the s10 had. It may have like 5 new features but nothing that made me feel great about this purchase. The quality of the speaker, battery, camera all seem the same to me. The only big change I have had is the facial recognition. Other than that it's the same.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent value and battery life
on March 16, 2023
Posted by: Hyacinthdr4ci
[This review was collected as part of a promotion.] A huge upgrade from the previous phone, iPhone 12. The battery life lasts an entire day and the phone suffers from no overheating despite heavy use. Make it better by making it cheaper.
Written by a customer while visiting Samsung US
Customer Rating
3
Great features, runs smoothly and efficiently
on March 16, 2023
Posted by: SharDee
[This review was collected as part of a promotion.] Seems to be good so far, I have not had it very long though. Will update after awhile longer.
Response from Samsung USBy Debra, Social & Commerce, March 16, 2023
Hello SharDee, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on the train, having it stolen from your bag, spilling your coffee onto your speakers, or dropping it and shattering the screen. With over 700 authorized repair locations to take your device to be repaired, helps you get back to what you love doing the most in life. We strongly recommend also protecting your investment by placing a protective case on your new phone and putting a screen protector on. Please visit the Samsung website and check out all of the accessories we have available for your Galaxy S23. If you think of any questions or if you would like to share any additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile/mobile-accessories/phones/?category_names=Phones
Written by a customer while visiting Samsung US