Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Great on the go!
on March 15, 2023
Posted by: iwant282
[This review was collected as part of a promotion.] Light weight. Perfect for on the go user like me. Use the phone NFC wireless ~ 5 times/day for payment, chargePoint, etc.
Good battery charge for daily active use.
Good battery charge for daily active use.
Camera is great, definitelly an upgrade from S9.
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent but I miss the headphone jack
on March 15, 2023
Posted by: Cwebb1
[This review was collected as part of a promotion.] I use my phone for work and personal use. I have three different emails tracked on the phone, my calendar and numerous apps. I can't live without Google Maps and also have a number of game apps for down time. My one complaint is that I miss the headphone jack. I've got a device that allows me to use my wired headphones but it's an extra piece of equipment to have to keep track of. I love the extra storage and the great battery life and quick charging.
Written by a customer while visiting Samsung US
Customer Rating
5
This product simplifies daily life
on March 15, 2023
Posted by: Brave14
[This review was collected as part of a promotion.] My new Samsung Galaxy S23 is AMAZING! It's easy to set up features such as voice command makes hands free communication on any platform simple.
The security features set my mind at ease knowing my private information is safe and secure.
What I LOVE most about my Samsung Galaxy S23 is the Camera, the specs are amazing. As a member of my local art association I submit a lot of amazing photography
Far surpassing any of the above is the all over specs if the camera, quality if videos, the memory that cane with the phone and the security all together has been dear to my heart as I lost my 14 month old daughter last month on February 9th and buried her February 14th Valentines Day. Every picture and video transfered from my previous Samsung Galaxy and all the precious pictures and videos I've been blessed to take and revamp and send and store and play over and over again without worrying about battery life or losing any pictures or videos has been more meaningful than anyone could know.
Thank you for such an amazing phone.❤️
The security features set my mind at ease knowing my private information is safe and secure.
What I LOVE most about my Samsung Galaxy S23 is the Camera, the specs are amazing. As a member of my local art association I submit a lot of amazing photography
Far surpassing any of the above is the all over specs if the camera, quality if videos, the memory that cane with the phone and the security all together has been dear to my heart as I lost my 14 month old daughter last month on February 9th and buried her February 14th Valentines Day. Every picture and video transfered from my previous Samsung Galaxy and all the precious pictures and videos I've been blessed to take and revamp and send and store and play over and over again without worrying about battery life or losing any pictures or videos has been more meaningful than anyone could know.
Thank you for such an amazing phone.❤️
Written by a customer while visiting Samsung US
Customer Rating
4
S23 Review
on March 15, 2023
Posted by: JamesH
[This review was collected as part of a promotion.] I like my S23 that I recentky uograded to. Good features and great cameras. I dk not like the sceen navigation. You can swjpe both up and down. I never know wgere I am. I cant find apps as a result. I also have lot of duplicate apps for whatever reason.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 15, 2023
Posted by: EasyAnt
[This review was collected as part of a promotion.] This phone is awesome!! Samsung has hit the ball out of the park! Camera great! Speed Great and a all day battery!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect pocket size packed with features
on March 15, 2023
Posted by: Lainey
[This review was collected as part of a promotion.] My loyalty to Samsung phones has not been shaken. It is the perfect size for my phone "wallet". I can quickly use voice and text messages as usual and have graduated to the Bixby features. I especially appreciate having excellent hands free features for use of maps while driving. I also have a Samsung smart watch 4 and the pairing is easy. My phone apps all work well and Settings are easy to change as needed. I take pictures of my animals and family and editing is just remarkable. See the sunrise, my first phone picture . The perfect smart phone for me!!
Written by a customer while visiting Samsung US
Customer Rating
2
Frustrating
on March 15, 2023
Posted by: Packedcheeta7
[This review was collected as part of a promotion.] I dont like this phone. The facial recognition doesn't work well, the finger print unlock is awful and takes many attempts to work. There is no charge indicator light nor a blinking message light like my S8 had. The general settings are much harder to find what i want to set. I do not like that i was forced to buy all new charging cords or wireless headphones. I do not see absolutely no improvement from my previous phone only drawbacks. Samsung really disappoints.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 23, 2023
Hello Packedcheeta7, thank you for your feedback on your Samsung Galaxy S23. We would be more than happy to help you adjust the settings of your device. We have provided a link to the full product manual and the Samsung Support Team for assistance. The Samsung Galaxy S23 has a much larger battery than the Galaxy S8 improving from 3000 mAh to 3900 mAh. The processor in the Samsung Galaxy S23 is the newest Qualcom Snapdragon 8 Gen2. The storage capacity has doubled or more with the Galaxy S23 over the Galaxy S8. We appreciate you being a Samsung customer, and are always here to answer any questions or troubleshoot any difficulty. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Good Phone But Still Has I
on March 15, 2023
Posted by: Rodger
[This review was collected as part of a promotion.] The S23 has been a great phone with only one exception, still blocks saved contacts phone calls. My previous S10 had the same thing and nobody can fix it. The charging of the phone is extremely fast either wireless or wired. Moving around on the S23 is very good. The camera works just fine. Should not center the phone around the camera. Way too much Samsung apps on the S23 as it's taking up storage and I will like not use 90% of them. Samsung is the only phone that can handle Android! The others can't even come close.
Other then that, great phone! Just fix the phone call blocking issue.
Other then that, great phone! Just fix the phone call blocking issue.
Written by a customer while visiting Samsung US