Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Better battery!
on March 15, 2023
Posted by: PhotoBob
[This review was collected as part of a promotion.] I owned a S22. But it seemed that I needed to always charge it up before the day ended. The reviews that I read said that upping to a new model was not necessary as S22 was a solid phone - unless, of course, you had qualms about the battery.
The S23 does have a better battery. you need that extra battery power as the camera on the S22 and S23 are pretty much the same - high quality. But taking pictures and videos and sharing them takes a lot of juice. With all the added photographic features (slo mo, etc), I am experimenting more with shots. I am an experienced photographer but folks are still amazed when they find out the large framed photo hanging on my wall is a product of a smartphone and not some fancy 35mm SLR camera.
I stuck with the S23 because I wanted a large but slim phone that I could tuck away in my side holster pocket on my pants. The Gorilla glass screen and tough body constructs are great features.
The S23 does have a better battery. you need that extra battery power as the camera on the S22 and S23 are pretty much the same - high quality. But taking pictures and videos and sharing them takes a lot of juice. With all the added photographic features (slo mo, etc), I am experimenting more with shots. I am an experienced photographer but folks are still amazed when they find out the large framed photo hanging on my wall is a product of a smartphone and not some fancy 35mm SLR camera.
I stuck with the S23 because I wanted a large but slim phone that I could tuck away in my side holster pocket on my pants. The Gorilla glass screen and tough body constructs are great features.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great features, but.....
on March 15, 2023
Posted by: Stormymtn
[This review was collected as part of a promotion.] Phone has been great overall. Many usable features. It does have an issue connecting with Android Auto, however. This can be a problem if you rely on this app.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 15, 2023
Posted by: Flipabout
[This review was collected as part of a promotion.] This phone is such a improvement from my S8 I had for years. Pictures and videos are so bright and clear. So many improvements of the same features I'm familiar with. Easy to operate. Battery life is awesome. My S8 plus is just the right size. So glad I upgraded.
Written by a customer while visiting Samsung US
Customer Rating
5
Trajectory and light weight
on March 15, 2023
Posted by: Jodon1
[This review was collected as part of a promotion.] The advantage that I feel the more I use it that the operating system is very
fast and compact, and it is light, so it is not burdensome to carry around, and
it is pretty and luxurious.
fast and compact, and it is light, so it is not burdensome to carry around, and
it is pretty and luxurious.
Written by a customer while visiting Samsung US
Customer Rating
3
Too small
on March 15, 2023
Posted by: ViviRod
[This review was collected as part of a promotion.] I love the camera. But I am use to a bigger screen. This phone was too small for me.
Response from Samsung USBy Debra, Social & Commerce, March 15, 2023
Hey there ViviRod, thank you for finding the free time in your day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. If you enjoy the larger displays, I would like to suggest checking out the Galaxy S23+ and the S23 Ultra. The Galaxy S23+ has a 6.6" Dynamic AMOLED 2X Infinity-O FHD+ Flat Screen Display while the Galaxy S23 Ultra has a 6.8" Dynamic AMOLED 2X Infinity-O QHD+ Edge Screen Display. Please do not hesitate to reach out to Samsung Support with any questions you think of, if you have any additional feedback to share with us, or if you would like help troubleshooting your devices. Thank you for being a devoted Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-s23-ultra/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s23%2B&device-3=samsung-galaxy-s23
Written by a customer while visiting Samsung US
Customer Rating
5
This product delivers excellent speed
on March 15, 2023
Posted by: KABro87
[This review was collected as part of a promotion.] Moving from the S21 to the S23 was a great decision. The battery life on the S21 is much better than the S21 I had. The S23 is much quicker when searching and downloading. I also believe the sound is better when streaming through blue tooth head phones.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23 Features
on March 15, 2023
Posted by: Bstang
[This review was collected as part of a promotion.] The speed of this phone is so much better than my old one (it was still a Samsung Galaxy just well old)! The storage capacity and the switch was quick n easy to do/understand without assistance as I had ordered mine online. I have yet to take a "moon" shot due to the weather that has been rain forever. Apps download instantly in comparison to the wait I used to have on my old phone. It has been only a few weeks so I am sure there is more to learn, explore and experience but right now I am VERY glad I bought this and nothing else :) The phone shot I have is when I first got the phone and was getting ready to case it/glass protect it/and begin using it!
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S21 to S23
on March 15, 2023
Posted by: Speler
[This review was collected as part of a promotion.] When you put a cover on you cannot tell the difference in feel and looks. Although the S23 is slightly smaller and a perfect fit for me. It takes good quality pictures. It feels faster and smoother than the S21. The apps works better. Love my new Pro5 watch with Samsung health.
Written by a customer while visiting Samsung US