Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
2
great feautres, good cameras, fast phone
on December 30, 2023
Posted by: Dany
from jersey city nj
Expertise:Intermediate
bought the s21 and a s23 and none of them have made it to a year my s23 have only like 7-8 month and now it does not turn on, same with my last 21
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy Social Commerce, January 2, 2024
Hello Dany,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, please take a look at, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your transparency. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it's not responding to you pressing the power button, please take a look at, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps to help resolve what you may be experiencing with your Galaxy S23. Feel free to reach out to Samsung Support afterwards if you would like any further assistance or if you have any questions for us. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001482/
Written by a customer while visiting Samsung US
Customer Rating
4
Smooth UI and Display
on December 30, 2023
Posted by: Nanami
[This review was collected as part of a promotion.] When watching video and playing game, there are no lag and experience no system errors so far for months. It a smooth experience overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone.
on December 30, 2023
Posted by: KasG333
[This review was collected as part of a promotion.] I love my new phone. My videos load so much faster and the camera is out of this world. It is lightning fast and doesn't crash while multi-tasking despite me leaving hundreds of tabs open. It's also great to have a phone now with fast wireless charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Baby SAMSUNG S23
on December 31, 2023
Posted by: Voiceboy3
[This review was collected as part of a promotion.] I have been using the Samsung S23 for the past few weeks, and I must say it has exceeded my expectations. This phone packs a extra ordinary features in terms of both design and performance.
Firstly, let's talk about the design. The Samsung S23 features a sleek and modern look with a slim profile and a stunning display. The edge to edge screen provides an immersive viewing experience, making it perfect for multimedia consumption and gaming. The build quality is top-notch, giving the phone a premium feel in the hand.
The display on the Samsung S23 is simply breathtaking. The Super AMOLED panel offers vibrant colors, deep blacks, and excellent contrast. Whether I'm watching videos, browsing social media, or playing games, everything looks beautiful and sharp on this phone.
In terms of performance, the Samsung S23 shines as well. Powered by a fast and efficient chipset, this phone handles tasks with ease. Switching between apps is seamless, and multitasking is a breeze. I haven't experienced any lag or stutters even when running demanding applications or games.
The camera on the Samsung S23 is impressive too. With a high-resolution sensor and advanced image processing capabilities, it captures detailed and vibrant photos in various lighting conditions. The camera features a range of unleash my creativity and capture stunning shots.
Another standout feature of this phone is the battery life. The Samsung S23 boasts a sizable battery that easily lasts me through a full day of usag
Firstly, let's talk about the design. The Samsung S23 features a sleek and modern look with a slim profile and a stunning display. The edge to edge screen provides an immersive viewing experience, making it perfect for multimedia consumption and gaming. The build quality is top-notch, giving the phone a premium feel in the hand.
The display on the Samsung S23 is simply breathtaking. The Super AMOLED panel offers vibrant colors, deep blacks, and excellent contrast. Whether I'm watching videos, browsing social media, or playing games, everything looks beautiful and sharp on this phone.
In terms of performance, the Samsung S23 shines as well. Powered by a fast and efficient chipset, this phone handles tasks with ease. Switching between apps is seamless, and multitasking is a breeze. I haven't experienced any lag or stutters even when running demanding applications or games.
The camera on the Samsung S23 is impressive too. With a high-resolution sensor and advanced image processing capabilities, it captures detailed and vibrant photos in various lighting conditions. The camera features a range of unleash my creativity and capture stunning shots.
Another standout feature of this phone is the battery life. The Samsung S23 boasts a sizable battery that easily lasts me through a full day of usag
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features and speed of the devise is amazing.
on December 31, 2023
Posted by: Thetechnician
[This review was collected as part of a promotion.] I use my devise for work all day long and battery doesn't die. I also use it to listen to audio books while driving drop one appointment to another.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone
on December 31, 2023
Posted by: Dan2go
[This review was collected as part of a promotion.] This has been a great phone for me. Its battery is very powerful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it.
on December 31, 2023
Posted by: KinotheGreat1
[This review was collected as part of a promotion.] Use it for work I do Doordarsh and instacart , works every well for both gets me where I have to be. Quality for pictures are good I love everything about this phone. I have always loved Samsung. Thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!
on December 31, 2023
Posted by: S23dude
[This review was collected as part of a promotion.] I use it mainly for music and social media and the S23 is perfect! Highly recommend!
Value
5
Written by a customer while visiting Samsung US