Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
2
Love Samsung!
on December 28, 2023
Posted by: Amspyc
[This review was collected as part of a promotion.] Love my Samsung for work applications like Microsoft Office and Google Suite. I wish the battery were longer life and the screen were bigger. I enjoyed my S22+ more and can't wait to get a bigger, better Samsung Galaxy as my next phone!
Value
2
Response from Samsung USBy Social Commerce, December 29, 2023
Howdy Amspyc,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some available time out of your busy schedule, please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn a wealth of information to help you maximize your Galaxy battery's life. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any additional assistance. Happy New Year! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have some available time out of your busy schedule, please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" to learn a wealth of information to help you maximize your Galaxy battery's life. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investment. Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like any additional assistance. Happy New Year! Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
High quality phone
on December 28, 2023
Posted by: Badbob
[This review was collected as part of a promotion.] I use my phone for texting and calls but also watching movies and sporting events. The s23 was an upgrade from the
j7 and its a night and day difference. I went with the j7 from an iPhone and it just seemed like a much cheaper quality phone. The s23 is right in line with an iPhone in terms of quality. Only have had it a days but am impressed.
j7 and its a night and day difference. I went with the j7 from an iPhone and it just seemed like a much cheaper quality phone. The s23 is right in line with an iPhone in terms of quality. Only have had it a days but am impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a nice upgrade from my S21
on December 28, 2023
Posted by: PackMule
[This review was collected as part of a promotion.] I am really enjoying my S23. The battery lasts a very long time on one charge and the pictures come out great! The phone is sturdy and I am loving the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera and the size of the phone.
on December 28, 2023
Posted by: Yahyah
[This review was collected as part of a promotion.] I use it for streaming music, social media, games. I love how easy it is to navigate and how convenient the size of it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed.....AT FIRST
on December 29, 2023
Posted by: Crossiz
[This review was collected as part of a promotion.] Coming from the s20 ultra, I'm can't even lie when I say I was disappointed initially with my s23 purchase, up to the second day I was going to return it for a ultra, but after a week that's when the magic started to show itself, not only was the small form factor more pocket and car mount friendly, I found myself not missing the extra screen real estate, especially when it's so conveniently sized, not to small and not too big. the price wasalso initially one of my biggest gripes too, but then after coming to terms with no expandable storage and moving accordingly, I found myself enjoying the performance of the chipset, and the camera way more than I thought I would. Definitely a Surprise and great upgrade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 29, 2023
Posted by: Romero
[This review was collected as part of a promotion.] I use my phone for everything I love it's has amazing features and the qualities are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice works well
on December 29, 2023
Posted by: Chip
from Iowa
I brought this phone works well. Nice pictures and a great up grade.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 30, 2023
Posted by: BeastofOdin
[This review was collected as part of a promotion.] Fast, reliable, absolutely amazing camera. Great storage, fast transfer speeds.
Value
5
Written by a customer while visiting Samsung US