Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Little phone that packs a punch!
on March 14, 2023
Posted by: Chickenmom
[This review was collected as part of a promotion.] Let me preface by saying this isn't my first galaxy phone. Samsung does a great job at making big phones feel comfortable and easy to fit in your hand. I decided to get the 23 because it was smaller than the ultra and 23+ series. I'm glad I did. It was perfect for my needs. It's very light and compact. It handles tasks amazingly smooth. I do everything on my phone and as a regular Pokémon go player, this phone handles everything beautifully. It connects to my cars bluetooth, fitbit, computer, and headphones almost instantly. I love that the interface is simple and right out of the box you feel like your getting a premium phone. I know some reviews mention the camera isn't as good compared to its competitors but I digress. You can take phenomenal pictures by just messing with the cameras setting. Overall I'm extremely satisfied with my galaxy s23 and hope for many years of service.
Written by a customer while visiting Samsung US
Customer Rating
4
My phone review
on March 14, 2023
Posted by: JustMe
[This review was collected as part of a promotion.] This phone is wonderful for the most part. Though I must say it's nothing spectacular & the camera is not as good as I was expecting. My kids iPhone take better pics & MUCH better video. Biggest complaint is that is has now started to glitch (for a month or 2) & seems to be getting worse. My texts get messed up & repeated & showing as unread even though they're old & read. My app notifications always show as something like '12 new notifications" when it's really only 1. The text glitching is becoming especially annoying & concerning. I also HATE that the phone updates w/o my consent.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features strong glass easy to use
on March 14, 2023
Posted by: Roymoose
[This review was collected as part of a promotion.] Work and personal use . I take pictures too. I use the phone for email texting and teams meetings
Written by a customer while visiting Samsung US
Customer Rating
2
Text message issues
on March 14, 2023
Posted by: Frustrated
[This review was collected as part of a promotion.] Having issues receiving codes for apps and not receiving text messages from certain people. I have done everything the tech support people recommended and I am still not receiving them. Should have kept using my Note 8 regardless of how slow and old it was. Never had these issues.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 22, 2023
Hi, we appreciate your feedback on your Samsung Galaxy S23. We understand you have already spoken to a tech support group. Without knowing exactly what group you have spoken to we have also included a link to Samsung Support who may have more insights and troubleshooting techniques. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous camera and battery life is excellent
on March 14, 2023
Posted by: Kikers2021
[This review was collected as part of a promotion.] My S23 is used for my home business and personal use.
Written by a customer while visiting Samsung US
Customer Rating
5
I have loved the phone so far!
on March 14, 2023
Posted by: Wavydaze
[This review was collected as part of a promotion.] I have loved the phone so far! It is definitely an upgrade from my previous Samsung s10+ although the screen is slightly smaller the resolution makes up for it 10 fold! I love using it for everyday use but it's main advantage for me would be the camera it makes such beautiful shots that I can use for promoting different brands.
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from prior phone
on March 14, 2023
Posted by: Kittymao
[This review was collected as part of a promotion.] I upgraded to the S23 from a S10e and the experience thus far has been amazing. The system runs well when I am reading online, viewing videos and playing interactive games (think arcade, rpg, strategy, etc.) Best of all the camera upgrade has been astronomical. I can zoom further, colors are clearer and the camera has many more options/styles one can use to take a photo.
Tldr Upgrading to a S23 is a win.
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a direct upgrade
on March 14, 2023
Posted by: TopJam
[This review was collected as part of a promotion.] I'm enjoying the new ui of Android 13 and feel that the recent additions have added many quality of life features. Smart switch allowed me to transfer all my photos and videos and that was really nice.
Written by a customer while visiting Samsung US