Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
The Camera is amazing with its scene optimization
on November 13, 2023
Posted by: PeaceMaker89
[This review was collected as part of a promotion.] This Phone is packed with suprises with a Snapdragon Gen 2 made entirely for Galaxy. With a amazing adaptive 120hz display. THE CAMERA 📷 is insane with a 50 mp sensor and record videos up to 8k 30 fps and pro video of FHD 120 fps. SUPPORTS Samsung Dex and reverse wireless charge 5 watts. Supports the newest One UI 6.0 Andriod 14 os. This Phone is an over kill for gaming. Games like Genshin impact, COD Mobile, You can be maxing the graphics and you won't be disappointed 🎮. This Phone can also handle multitasking with ezzz. With a powerful 3.36 ghz processor it will not disappoint paired with a high refresh rate for scrolling through social media youtube and news that you normally don't get on the iPhone 14 nor the 15 they are both stuck at 60hz while the Samsung 21 ultra was the First Phone for samsung to have 120hz.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally amazing, it's the best phone I've had to d
on November 13, 2023
Posted by: Blade76
[This review was collected as part of a promotion.] Best streaming amazing quality video, I completely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but slow
on November 13, 2023
Posted by: Annie1989
[This review was collected as part of a promotion.] I use this for for work and everything in between
Value
3
Response from Samsung USBy Social Commerce, November 22, 2023
Hey there Annie1989,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not sone so already, please make sure that the software on your Galaxy S23 has the latest version of software, linked below. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install or isn't available, we can help. If you have not sone so already, please make sure that the software on your Galaxy S23 has the latest version of software, linked below. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow-up questions in response to what you have shared with us, I recommend reaching out to Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
4
Keeps up with my busy lifestyle
on November 13, 2023
Posted by: LovableGem
[This review was collected as part of a promotion.] I've had this phone about 6 months or so. And it does everything that I need it to do and more. I'm the kind of person that has 20 applications open at 1 time, multitasking on a daily basis. I use it for work and for personal reasons. Reading emails, zoom and team's calls, etc... It's powerful enough to hold all my apps that I need for work without slowing down. I can't say enough great things about this phone. I upgraded from a S9+. The S9 used to overheat when using a lot of apps at once. This phone does not have that problem. But it does get really warm when using the Hotspot for a long period of time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on November 13, 2023
Posted by: Quilts
[This review was collected as part of a promotion.] Great phone. Takes perfect pictures for sharing on social media and getting prints.
Easy to connect to the internet. Has enough powrt to watch Netflix or prime while in a hotel or exercising at the gym.
This phone is vital to helping me run a small business from home. It is used to run credit card payments, to post items on social media and to shop for necessary items.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone samsung has made
on November 13, 2023
Posted by: rocketfizz
[This review was collected as part of a promotion.] I usually always have a A series but switching to the 23 has been the best thing for me. durability is top notch, ive dropped it like 500 times and not a single scratch, the chip is also the best to the phone as its never been choppy to me. pictures are unreal and i always send my pictures to my friends. battery life is better than ever and for being a base 23 its the best phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best the features & camera great
on November 13, 2023
Posted by: Bigjess310
[This review was collected as part of a promotion.] I use my phone all day and everyday i watch T.V. and movies i also love the graphics on the video games i love that i can multi-task on it and also use for when im at work i can plan things or make out schedules and other cool things the battery is a great battery the camera is wonderful all the new Features on this phone is HOT awesome phone i have. I love to use my phone all day and just watch my sports to the quality of it is very awesome great job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the overall device.
on November 13, 2023
Posted by: Datboyreviewed
[This review was collected as part of a promotion.] I haven't found many flaws at all! Love the screen, love the cameras and battery life seems to be the best yet for the smallest of the series. However I do wish the fingerprint scanner was snappier and more responsive. Have had issues where it doesn't want to read my finger after locking the device and having to reopen within I would around a minute. Personally love the feel without a case on. Working in construction, I appreciate how loud the speakers are makes it easier to hear my phone when it's in my pocket on a loud jobsite. I would say overall this device is fantasticly built and I appreciate the effort to keep the device top notch and running smoothly. The only reason I am rating it 4 stars is the fingerprint scanner issues I have ran into more then I would perfer.
Value
4
Written by a customer while visiting Samsung US