Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
I love it!!!!
on November 13, 2023
Posted by: Nicole76
[This review was collected as part of a promotion.] I have been using Galaxy since the first one, so I always try to get the new phone that comes out, by far this has been one of the best. This phone never fails me, I just absolutely love all Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice processor speed
on November 13, 2023
Posted by: IdenticalTwin1717
[This review was collected as part of a promotion.] Only have had this for a few weeks now but it is okay. Nothing really exciting about the S23 compared to my other Samsung phones that I have had throughout the years. I still think major brand cell phones are overly priced and expensive.
Value
3
Response from Samsung USBy Social Commerce, November 16, 2023
Hey IdenticalTwin1717,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 allows you to game or stream anywhere with adaptive visibility delivering optimal color and brightness, in any light. In addition to the super smooth 120Hz display, Galaxy S23 is equipped with a Snapdragon 8 Gen 2 Mobile Platform for Galaxy that optimizes load times and power use. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 allows you to game or stream anywhere with adaptive visibility delivering optimal color and brightness, in any light. In addition to the super smooth 120Hz display, Galaxy S23 is equipped with a Snapdragon 8 Gen 2 Mobile Platform for Galaxy that optimizes load times and power use. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 13, 2023
Posted by: Dannigirl
[This review was collected as part of a promotion.] I use my samsung device for personal use and I haven't had any issues with it at all and I love my samsung galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera, fast processing- as always
on November 13, 2023
Posted by: Fauxfoxsake
[This review was collected as part of a promotion.] I use my phones for work and personal. I have two of them - they hold up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and it's easy to use!
on November 13, 2023
Posted by: Maygar5
[This review was collected as part of a promotion.] I'm a stay at home mom and I use it to shop for groceries and for clothing for myself and family!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2023
Posted by: SEXYLADY42
[This review was collected as part of a promotion.] I love my phone it has great service,takes great pictures, battery lasts all day,perfect color in the pictures......it is the best all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has been reliable to use for work.
on November 13, 2023
Posted by: Loops2124
[This review was collected as part of a promotion.] I am a barber and like to use my camera a lot. Video and camera quality is very important in my industry. I would like to see more quality of cameras to utilize in my career to help advertise my work in social media.
Value
3
Response from Samsung USBy Social Commerce, November 20, 2023
Howdy Loops2124,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are in the market for a higher end camera to utilize in your industry, I would recommend taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. I have linked it below for your review. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share any other feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are in the market for a higher end camera to utilize in your industry, I would recommend taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies and portraits at night are clearly defined thanks to AI-detected depth analysis. I have linked it below for your review. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like to share any other feedback with us. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding features and fast load times
on November 13, 2023
Posted by: Chicago941
[This review was collected as part of a promotion.] I have alot of samsung items tvs,fridge,washer,dryer, tablets,phones,sound bar,ear buds,and watches. I trust the brand name and it has never let me down and I will continue to purchase and use samsung because the items are outstanding and do what is needed.
Value
5
Written by a customer while visiting Samsung US