Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
This product offers great features, easy to use.
on November 13, 2023
Posted by: Greenlibra81
[This review was collected as part of a promotion.] I've had this Samsung for 4 years now and it still works great for everyday use, streaming, videos, audio is nice and loud. I'm pleased with Samsung products, I also have 2 smart televisions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works well enough
on November 13, 2023
Posted by: WiscoGirl
[This review was collected as part of a promotion.] It works well enough. My phone has glitches that others don't. The battery drains fairly quickly but also charges fast.
Value
3
Response from Samsung USBy Social Commerce, November 17, 2023
Howdy WiscoGirl,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Without having more information regarding what else you may be experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with us, I suggest reaching out to Samsung Support. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked below articles for your review that address how to get the most out of your Galaxy battery. The titles of the articles are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of knowledge that you may find beneficial to optimizing your battery life. Without having more information regarding what else you may be experiencing with your Galaxy S23 and without being able to ask you any follow-up questions in response to what you have shared with us, I suggest reaching out to Samsung Support. Let us know if you have any questions for us or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and far advance compare to others.
on November 13, 2023
Posted by: Vhino88
[This review was collected as part of a promotion.] I stream almost every app and has great connections to my buds and service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone on the market!
on November 13, 2023
Posted by: Dewaynesalty
[This review was collected as part of a promotion.] I love this phone. It takes awsome pictures and videos with unbelievable quality. Watching videos is almost like watching in person. It's very easy and fun to use. I'll never buy anything other that samsung galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 is amazing
on November 13, 2023
Posted by: Heath1986
[This review was collected as part of a promotion.] This samsumg works great!! I love the camera on it. I also like that I can pull up my school site and do my school work on it. The storage is great and plenty of space for apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on November 13, 2023
Posted by: Loves2workalot
[This review was collected as part of a promotion.] I've used this phone for everything! Games, emails, watch TV. It's easy to use and handy to get things done that can't wait.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like take pictures for the moon and it's amazing
on November 13, 2023
Posted by: Jordanfirst
[This review was collected as part of a promotion.] Most of my time in the phone watching Netflix sometimes browsing social media apps taking pictures makes some beautiful videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality device
on November 13, 2023
Posted by: NewYaYa
[This review was collected as part of a promotion.] I use it mostly for calls, text. I. Older so I don't do all the extra stuff the young people do. The sound is great and screen is nice. However I have a new grand baby and his mom has an iPhone all the videos she sends are blurry but when I look at them on my husband's flip they are clear
Value
4
Written by a customer while visiting Samsung US