Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Works amazing do daily life and business. use
on November 13, 2023
Posted by: Robert
[This review was collected as part of a promotion.] Works amazing for both working and streaming. Love watching movies and scrolling on tik tok.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone has a very good quality screen.
on November 13, 2023
Posted by: Maya01
[This review was collected as part of a promotion.] I used my device most of the time to be in touch with my family, I like taking videos and photos of my family and friends it has a very good quality camera and I like two apps of social media that I have to see what's happening in world and with my friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love that it connects to my Samsung tv
on November 13, 2023
Posted by: EagleorWolf64
[This review was collected as part of a promotion.] it is a great phone but it was expensive with all the add ons
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay, really.
on November 13, 2023
Posted by: Javolpe42
[This review was collected as part of a promotion.] The phone is okay. The sales gave me this phone instead of a ultra. This is for beginners or elderly. Not able to add storage for pictures of my granddaughter. I love my samsungs, range, microwave, washer and dryer and my 2 tv's.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Greetings Javolpe42,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 lacks expandable storage, it is offered in 128GB and 256GB with an 8GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage other than what is offered is needed. Be sure to check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device, linked below. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23 lacks expandable storage, it is offered in 128GB and 256GB with an 8GB RAM. Samsung Cloud, Google Drive, and Microsoft OneDrive are a few cloud based storage options that are available to you, if additional storage other than what is offered is needed. Be sure to check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device, linked below. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00091942/
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and the phone functionality
on November 13, 2023
Posted by: kattykatgirl
[This review was collected as part of a promotion.] I switched from IPhone to Samsung and I will never go back. I love all the features on the phone and how fast it runs and processes things. I love the camera and how crisp the photos and videos are, especially since I use it on a regular basis. Overall the phone is a 10/10 for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, vibrant display, & good performance
on November 13, 2023
Posted by: Tulopie
[This review was collected as part of a promotion.] My Samsung Galaxy S23 has become an integral part of my daily life, seamlessly adapting to various roles.
Streaming and Gaming: The AMOLED display and robust processor elevate streaming and gaming, providing vivid visuals and smooth performance.
Movies and Sports: The high-resolution screen delivers an immersive experience for movies and live sports, making every detail pop.
Work and School: Multitasking features and the S Pen make work and school tasks efficient, ensuring productivity on the go.
Daily Use: The impressive camera captures moments in stunning detail, and the device's durability handles the demands of daily life.
Samsung's Features: Samsung's ecosystem integration and One UI interface create a seamless experience, from device syncing to voice commands with Bixby.
In a snapshot, envision me effortlessly juggling work, entertainment, and capturing memories with the Galaxy S23, a versatile companion in a compact form.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Customize to You
on November 13, 2023
Posted by: Beccaw
[This review was collected as part of a promotion.] I like how each phone can be customized for you. From phone cases, earbuds, wallpapers, even tones/ringers! I just love making my phone unique to me and what I love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone works perfect
on November 13, 2023
Posted by: Zack789
[This review was collected as part of a promotion.] Work streaming calls and Facebook and works also good phone
Value
5
Written by a customer while visiting Samsung US