Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
Wonderfully intuitive phone
on November 13, 2023
Posted by: LoveMyDevice
[This review was collected as part of a promotion.] The S23+ is a wonderfully versatile device I use with ease in my everyday life.
Whether it's for fitness, scheduling, communication, this or that, it's a great device that does it all with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on November 13, 2023
Posted by: Patton22
[This review was collected as part of a promotion.] Great phone overall, it is dependable, sturdy and reliable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great for listening to Audible books, great for p
on November 13, 2023
Posted by: Workman1
[This review was collected as part of a promotion.] Use this phone for personal use and work to keep in touch with the truck drivers . Use for YouTube and Audible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great functions
on November 13, 2023
Posted by: Renee08
[This review was collected as part of a promotion.] I use it for Daily uses, I love using my calendar to keep my life moving peacefully. Love the camera especially portrait and night mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on November 13, 2023
Posted by: AshbaFan
[This review was collected as part of a promotion.] I use my S23 for everything from streaming, videos, note taking, video calls and love it. Most devices get hot while gaming, not this device.
I've had this device for a few years now and it's still as good as it was then. To be honest, in my opinion, this model is better than the newer models on the market.
Speaking from the heart, Samsung is the best I've used..
I've had this device for a few years now and it's still as good as it was then. To be honest, in my opinion, this model is better than the newer models on the market.
Speaking from the heart, Samsung is the best I've used..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Great
on November 13, 2023
Posted by: BellamyRasz
[This review was collected as part of a promotion.] Gaming with it is amazing and the picture quality is immaculate. I love the camera on it, super amazing and so many options and settings.
Runs smoothly, and is overall amazing!
Runs smoothly, and is overall amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Multitool for the Allrounder
on November 13, 2023
Posted by: Wilfred517
[This review was collected as part of a promotion.] My Samsung Galaxy S23 smartphone has proven to me how extremely versatile it is in contrast to the competition. Many features, such as a high quality camera, screen recording, widgets, and others, help show the wide variety of functions and uses you can get out of the device. It has a sturdy, resistant build, and is well protected against malware and viruses, without sacrificing the consumer's liberty to browse the internet and download content. On top of all of this, the S23 recieves regular updates that add great quality of life improvements, such as a slicker UI and the addition and updating of useful widgets for the homescreen. Overall, a great device that's useful for everyone, from casuals to the more technologically abled.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery and Camera are not Ideal
on November 13, 2023
Posted by: Nestsaul
[This review was collected as part of a promotion.] I upgraded from a S20 FE. I was excited that I'd be getting a better camera and battery life.
To be honest? I don't notice a difference with the battery life and I think the camera is substantially worse. Since getting this phone, I take a lot less photos, and my Instagram presence is much less.
Overall, not a bad phone but definitely didn't need to upgrade.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Good day Nestsaul,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 offers a rear camera: 50MP Wide, 12Mp Ultra-Wide, 10MP Tele 3X Optical Zoom and front camera: 12MP. The Galaxy S20 FE 5G offered you a 12MP camera and a 32MP front camera. I have linked the comparison between these two devices below for your convenience as well as an article titled, "The best camera features on your Galaxy S23" to help you learn more about all of the camera features you have available with your Galaxy S23. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s23
https://www.samsung.com/us/support/answer/ANS00091862/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy S23 offers a rear camera: 50MP Wide, 12Mp Ultra-Wide, 10MP Tele 3X Optical Zoom and front camera: 12MP. The Galaxy S20 FE 5G offered you a 12MP camera and a 32MP front camera. I have linked the comparison between these two devices below for your convenience as well as an article titled, "The best camera features on your Galaxy S23" to help you learn more about all of the camera features you have available with your Galaxy S23. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23/compare/?device-1=samsung-galaxy-s23-ultra&device-2=samsung-galaxy-s20-fe-5g&device-3=samsung-galaxy-s23
https://www.samsung.com/us/support/answer/ANS00091862/
Written by a customer while visiting Samsung US