Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Average customer rating
4.7
(4,048 Reviews)
Rating breakdown 4,048 reviews
5 Stars
3,135
4 Stars
753
3 Stars
119
2 Stars
29
1 Star
12
81%of customers recommend this product.
(
66 out of
81)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 256GB (Unlocked) - Phantom Black
Customer Rating
5
User friendly does way more than most know
on November 13, 2023
Posted by: Mite13
[This review was collected as part of a promotion.] Streaming is great fast no issues for the most part. Love Bixby.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.
on November 13, 2023
Posted by: Galaxyuser
[This review was collected as part of a promotion.] Galaxy series is the best by far. Battery life is very good. Phone features are awesome. It has something for everyone. Camera takes the best photos of any phone and can be edited with ease.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is a good option for the average joe
on November 13, 2023
Posted by: Flashy
[This review was collected as part of a promotion.] Streaming videos are top notch but i wish that there were more options for file sharing other than that this is a good phone
Value
2
Response from Samsung USBy Social Commerce, November 14, 2023
Salutations Flashy,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Just like a PC, your Galaxy phone or tablet has a massive internal storage. You can easily copy or move these files to different locations with My Files. This includes Microsoft Word or Google documents, pictures, videos, audio files, and downloads. If you accumulate too many files in your internal memory, you can save room by moving them to an external storage system, such as a cloud service. Or use Smart Switch to move your files to a new phone or tablet. Take a look the article titled, "Manage files on your Galaxy phone or tablet" if you would like more information on this topic, linked below. I have also included another article that you may find interest in titled, "Share files from your Galaxy phone or tablet." Please feel free to contact Samsung Support if you would like any additional assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076845/
https://www.samsung.com/us/support/answer/ANS00087283/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Just like a PC, your Galaxy phone or tablet has a massive internal storage. You can easily copy or move these files to different locations with My Files. This includes Microsoft Word or Google documents, pictures, videos, audio files, and downloads. If you accumulate too many files in your internal memory, you can save room by moving them to an external storage system, such as a cloud service. Or use Smart Switch to move your files to a new phone or tablet. Take a look the article titled, "Manage files on your Galaxy phone or tablet" if you would like more information on this topic, linked below. I have also included another article that you may find interest in titled, "Share files from your Galaxy phone or tablet." Please feel free to contact Samsung Support if you would like any additional assistance or if you have any questions for us. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076845/
https://www.samsung.com/us/support/answer/ANS00087283/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on November 13, 2023
Posted by: KrissMarie
[This review was collected as part of a promotion.] I love this phone! I am a mom of many and I take lots of pictures! And this camera is beautiful for that, and the phone stores so many pictures! Always very quick when I'm on the internet no weird slow loading or anything like that. I've dropped it many times and it's survived! Holds a charge and is just overall a really great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great except can sometimes be slow
on November 13, 2023
Posted by: Femmeforte89
[This review was collected as part of a promotion.] It sometimes freezes or dont allow it to register im touching button on screen. Its been slow alo lately even with memory cleaned up. But memory is great dont like it dont take memory card but when working correctly its a great phone. Lots of features camera can be grainy though :(
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2023
Posted by: Evidnt
[This review was collected as part of a promotion.] Battery life is great.
Very compact phone.
120 hz screen
Very compact phone.
120 hz screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review for s23
on November 13, 2023
Posted by: Trilltv
[This review was collected as part of a promotion.] Great phone overall been with Samsung from the beginning
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung
on November 13, 2023
Posted by: Butterfly44
[This review was collected as part of a promotion.] I use my phone for watching Netflix and texting message.
I love how long the battery last
I love how long the battery last
Value
5
Written by a customer while visiting Samsung US